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Quality Management Training # 1

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

What is the International Standard determining the Quality Management System Requirements.

a)

ISO 14001 : 2005

b)

ISO 9001 : 2015

c)

ISO 10000

d)

ISO 9000 : 2015

2.

What is the current of version of the Quality Management system being utilized in the market.

a)

2019

b)

2018

c)

2012

d)

2015

3.

What is your understanding of Quality

a)

a degree to which a set of inherent characteristics of an object fulfills requirements

b)

specified way to carry out an activity or a process

c)

<organization> intentions and direction of an organization as formally expressed by its top management

d)

part of quality management focused on fulfilling quality requirements

4.

What is Quality Planning

a)

part of quality management focused on providing confidence that quality requirements will be fulfilled

b)

Action to eliminate the cause of a potential nonconformity or other potential undesirable situation

c)

part of quality management focused on setting quality objectives and specifying necessary

operational processes, and related resources to achieve the quality objectives

d)

Ability to apply knowledge and skills to achieve intended results

5.

What is conformity

a)

fulfillment of a requirement

b)

Specification for the quality management system of an organization

c)

set of interrelated or interacting activities that use inputs to deliver an intended result

d)

<organization> intentions and direction of an organization as formally expressed by its top management

6.

What is the name of the cycle that shall be used to ensure improvement of the results.

a)

ACT

b)

PDCA

c)

SWOT

d)

PESTEL

7.

What are the number of principles of the ISO standard

a)

10

b)

7

c)

5

d)

6

8.

What can be named as the heart of the QMS structure

a)

Leadership

b)

Planning

c)

Resources

d)

Improvement

9.

Which section in the ISO standard define the requirement of measurements

a)

1

b)

10

c)

9

d)

8

10.

Which section of the ISO standard specify the resource requirements

a)

4

b)

5

c)

6

d)

7