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Worksheets

Professional Communication

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the greeting in an email called?

a)

formal greeting

b)

salutation

c)

salute

d)

address

2.

Which of the following is an appropriate way to end an email?

a)

Best,

b)

Sincerely,

c)

Best Wishes,

d)

Thank you,

3.

True or False: you should always address the email recipient by name or title?

a)

True

b)

False

4.

Professional v. Unprofessional: beginning an email with "hey"

a)

Professional

b)

Unprofessional

5.

Professional v. Unprofessional: writing an email to a same-aged colleague or peer using their first name.

a)

Professional

b)

Unprofessional

6.

Professional v. Unprofessional: referring to a boss or teacher by their first name in email.

a)

Professional

b)

Unprofessional

7.

Professional v. Unprofessional: including details to explain who you are to the receiver?

a)

Professional

b)

Unprofessional

8.

Professional v. Unprofessional: including the "sent from my iPhone" footer on emails.

a)

Professional

b)

Unprofessional

9.

Which of the following is an example of an introductory statement in an email?

a)

Dear Ms. Reynolds,

b)

I hope you are well.

c)

I am writing regarding the summer assignment.

d)

Hi

10.

Which of the following is an appropriate salutation in a professional email?

a)

Dear Ms. Reynolds,

b)

Hello Ms. Reynolds,

c)

Hi Ms. Reynolds,

d)

What's up Ms. R,