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Outback Steakhouse FOH

Total questions: 22

Worksheet time: 11mins

Name
Class
Date
1.

Which one of the following is NOT one of the 6 Principles & Beliefs?

a)

Judgment

b)

Courage

c)

Execution

d)

Hospitality

2.

How much time does a server have to initiate the first table greet?

a)

30 seconds

b)

3 minutes

c)

1 minute

d)

45 seconds

3.

What are 3 things the host/hostess should have ready by the time a guest walks in the door?

a)

Menus

b)

Silverware

c)

Table Number

d)

Pager

4.

When is it appropriate to wash your hands?

a)

After you use the restroom

b)

Before you use the restroom

c)

Between handling cooked and uncooked food

d)

After touching your face/hair

e)

All of the above

5.

What is the "two wash rule" as it applies to washing your hands?

a)

Wash your hands at least two times per shift

b)

Wash your hands before and after the shift

c)

Wash your hands immediately after using the restroom and when returning to your work station

d)

Wash your hands at least two times an hour

6.

How often should a sanitizer bucket be changed?

a)

Once a day

b)

Twice a day

c)

Every 4 hours

d)

Every 2 hours

7.

What temperature should chicken be cooked to in order to be safe to eat?

a)

200 degrees

b)

165 degrees

c)

130 degrees

d)

185 degrees

8.

Which entree does NOT come with two sides?

a)

Chicken Tenders

b)

Pork Porterhouse

c)

10oz. Ribeye

d)

Perfectly Grilled Salmon

9.

Which cocktails are $5 all day, every day?

a)

Rum Punch

b)

Wallaby Darn

c)

Blackberry Martini

d)

Sauza Gold Coast Rita

e)

Strawberry Peach Sangria

10.

What two cuts of meat make up the Melbourne Porterhouse?

a)

Strip

b)

Sirloin

c)

Filet

d)

Ribeye

11.

How many pieces of shrimp come on a SHRIMP ONLY C&S Pasta?

a)

6

b)

10

c)

12

d)

8

12.

What liquor goes in a Castaway Cocktail?

a)

Ketel One Vodka

b)

Absolut Citron Vodka

c)

Cruzan Passionfruit Rum

d)

Malibu Coconut Rum

e)

Captain Morgan Spiced Rum

13.

Our House Cabernet is 14 Hands

a)

True

b)

False

14.

After a guest has been given their food, how long should you wait before returning to check on them?

a)

When they get your attention

b)

After about 10 minutes

c)

After about 2 minutes

d)

When they are halfway done

e)

No need to return unless they need refills

15.

When taking a delivery order over the phone, when is it acceptable to take payment?

a)

When the food is ready

b)

Over the phone, immediately after taking the order

c)

When the driver arrives at the delivery address

d)

When the driver returns from the delivery

16.

Who should you ID when they order an alcoholic drink?

a)

Only if they look under 21

b)

If they offer their ID

c)

Only if they don't look over 50

d)

You should ID everyone

17.

You should send every course of a meal as soon as the customer tells you what they want.

a)

True

b)

False

18.

Select two commitments that Outback asks of you as an Outbacker:

a)

Self Responsibility

b)

Belonging

c)

Clear Direction

d)

The Outback Attitude

19.

Select two of Outbacks commitments to you as an Outbacker:

a)

Preparation

b)

Professionalism

c)

Support

d)

Teamwork

20.

Which one of these is NOT one of your commitments to the customers?

a)

Concentrated Service

b)

No Rules, Just Right

c)

Spirited Drinks

d)

Fiscal Responsibility

21.

Which items should not be left on a properly pre-bussed table?

a)

Silverware

b)

Linens

c)

Entree plates

d)

Glasses

e)

Bread board

22.

How quickly should a phone call be answered?

a)

Within 2 rings

b)

Within 3 rings

c)

Within 30 seconds

d)

Within 1 minute