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WorksheetsQuiz - Module 3: Communication
Total questions: 10
Worksheet time: 3mins
How do you deliver regular positive and constructive feedback?
During the role call
Give many examples
One-on-one meetings
Commend your employee in front of their peers.
What should you do to strengthen two-way communication?
Become a good coach to your employees
Show good relation of one division to another
Ensure the organization performs its vital missions and goals
Enables the organisation addressing short term operational challenges.
It is a communication between individuals in a personal relationship which builds through time and involves their thoughts and feelings to a certain level.
Intrapersonal communication
Public communication
Interpersonal communucation
Small group communication
______ is a sign of a lack of rapport
Attention
Commonality
Resistance
These are the common mistakes of negotiation EXCEPT:
Listening
Failing to prepare
Caring too much
Trying to win
Which of the following is a type of negotiation?
Collaborative negotiation
Effective negotiation
Good faith negotiation
Advisory negotiation
A good, clear speaker…
Understands what he/she wants to say
Considers the audience and the setting
Checks to assure understanding, and listens to responses
All of the above
