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WorksheetsDiagnostic Diploma Systems Technical-Repeat-1
Total questions: 60
Worksheet time: 30mins
What is the main purpose of vendor installation instructors?
a) To ensure that equipment operates safely
b) To ensure secure delivery of equipment
c) To give details on other products
d) To give details about additional service
Which of these techniques is best when using an internet search engine?
a) Use concise term
b) Use as many words as possible
c) Use only two words
d) Use multiple phrases
What is the main purpose of quality control?
a) To maintain a consistent service
b) To ensure technology works as expected
c) To confirm labeling is complete
d) To deliver system upgrades
Which operating system is open source?
a) Mac OS
b) MS windows
c) Linux
d) Apple OS
Which definition best descriptions a legacy operating system?
a) It is modern software used to replace old applications
b) It is old programs to run applications which are still needed
c) It is new code for tasks which will extend into the future
d) It is replacement languages for developing alternative applications
What is a local user profile?
a) One that allows access to all machines by all users.
b) One that allows computer use without a network
c) One that allows for only access to shared
d) One that allows access to only the internet
What is the main reason to maintain an up-to date licenses for an anti-virus
a) To ensure virus definitions are current
b) To ensure all correct fees are paid in advance
c) To enable the software to be used with current updates
d) To enable the software to be uninstalled
Which best describe directory structure
a) A way of storing named and address.
b) A network structure
c) A way or organizing files and folders
d) A network topology
What type of profiles permits users to access a network from any terminal on a LAN?
a) A roaming profile.
b) An options profile.
c) A server profile.
d) A log-out profile.
What function is performed when the f8 key is preceding darning start-up on an MS Windows system?
a) Boot to BIOS
b) Boot to safe mood
c) Boot to command prompt
d) Boot to desktop
What would cause a blue screen error?
a) The network
b) The hard drive
c) The graphics card
d) The monitor
What piece of infrastructure connects two or more networks in a system?
a) hub
b) Gateway
c) Server
d) Firewall
What is the first stage of an impersonation attack?
a) The accessing of a system to steal software
b) The misuse of existing log-in details.
c) The infection of a system via BIOS
d) The deletion of user data.
Which is considered an organizational security threat?
a) Accidental data loss
b) Computer roaming
c) Remote access of drives
d) A shared resources policy
What aspect of an IT security plan ensures data is still available after unauthorized deletion?
a) Back-up
b) Privacy
c) Network
d) Roaming
What is the main purpose of WPA?
a) To prevent unauthorized access to a Wi-Fi network.
b) To prevent unauthorized access to a mainframe server.
c) To prevent unauthorized access to the default gateway.
d) To prevent unauthorized access to a firewall configuration.
Which is a main benefit of an open source Operating System to a business?
a) It is compatible with all software.
b) It is fully customizable.
c) It is easy to install.
d) It never requires upgrades.
What does the International Standards Organization regulate?
a) Application interfaces.
b) Quality assurance criteria.
c) Internet service providers.
d) Operating system updates
What is the networking gateway?
a) A device that interconnects two networks.
b) A method of accessing the Internet.
c) A type of hub.
d) A networking standard.
Why is geography an important factor in designing a large system?
a) It helps decide on desktop software.
b) It determines network requirements.
c) It affects firewall configuration.
d) It allocates application settings.
What types of organization provide a website with its ‘trusted’ status?
a) Internet service providers.
b) Web domain registrars.
c) Internet hosting sites.
d) Web browser companies.
What process must be completed before undertaking a major cabling installation?
a) A first aid assessment.
b) A risk assessment.
c) A cost assessment.
d) A resource assessment
What documentation should be updated when replacing failed equipment in a system?
a) The asset registers.
b) The infrastructure guide.
c) The support log.
d) The fault tree.
Which company is a major supplier of networking infrastructure components?
a) Research in motion.
b) Microsoft.
c) Samsung
d) CISCO
What is the main purpose of quality assuring a system?
a) To ensure the completed system meets requirements.
b) To ensure a timely delivery of the project.
c) To ensure the project comes in on budget.
d) To ensure consistency of service.
Which is a connectivity device?
a) DHCP server.
b) Switch.
c) Network adapter.
d) Firewall.
Which type of application uses linked table for the storage and retrieval of information?
a) A spreadsheet.
b) A database.
c) A word processor.
d) A DTP package.
What setting should be selected to ensure the most recent security patches are installed?
a) Manual update.
b) Monthly update.
c) Weekly update.
d) Automatic update.
Which tool is used to access system settings on a desktop computer?
a) CMD command DOS.
b) Personalization.
c) Control Panel.
d) My Computer.
Which is the most important consideration when designing training courses?
a) User expertise.
b) Time available.
c) Cost of delivery.
d) Quality assurance.
Which is a common fault affecting a peripheral?
a) Power spike.
b) Connection error.
c) White out.
d) UPS failure.
Which definition best describes word processor?
a) It uses worksheets to perform calculations.
b) It formats and presents text.
c) It provides tables to store data.
d) It sends and receives messages.
What is the primary reason for training user on new software?
a) To meet identified need.
b) To minimize cost.
c) To support testing.
d) To enable system configuration.
Which best describes the function a SAN server?
a) A mass storage device.
b) Redirect client email.
c) Internet gateway.
d) Host website.
What issue is indicated when a PC beeps on boot?
a) A full disk drive.
b) A missing application
c) A hardware fault.
d) A Software error.
Which component is most likely to be faulty if a monitor is flickering?
a) The graphics adapter b
b) The network card
c) The wireless mouse
d) The keyboard
What is a multimeter used to test?
a) CAT-5 cables.
b) Electrical Circuits
c) RAM chips
d) Video cards
Which is the most important step to take before carrying out a hardware installation?
a) Perform a risk assessment
b) Perform a cost benefit
c) Produce a training guide
d) Produce a detailed report
Which best describes the role of a help-desk
a) Report on hardware purchases
b) Manage the IT budget
c) Support users
d) Install all equipment
Which is a database application
a) Audacity
b) MySQL
c) Microsoft Excel
d) Python
How is the functionality of a SAN server primary judged?
a) By memory size
b) By storage capacity
c) By application setting
d) By available ports
Which is a peripheral device for communication?
a) A router
b) A switch
c) A hub
d) A modem
Which tool will help deliver a project on time?
a) Risk assessment
b) Gantt chart
c) Security audit
d) SWOT analysis
Which is associated with SQL?
a) Network topologies
b) Communication protocols
c) Information analysis
d) Hardware configuration
What type of instruction best allows follow up question to be immediately answered?
a) Email
b) On-site support
c) Online instruction
d) User forum
What is the main purpose of performing and keeping daily system back-ups?
a) Restore procedures
b) Maintain version control
c) Review audit trail
d) Test stress load
Which best describes stress load testing?
a) Testing benchmarks
b) Testing average
c) Testing maximum capabilities
d) Testing start up performance
Which step is most important when performing an upgrade on an existing system?
a) Create a start-up disk
b) Back-up data
c) Delete partition
d) Uninstall drivers
Which action can help to boost system performance?
a) Delete unwanted files
b) Install peripheral device
c) Delete antivirus software
d) Install a firewall
Which is an advantage of parallel running when introducing new technology?
a) It reduces staffing costs
b) It extends development time
c) It provides more accurate analysis
d) It enables systems comparison
Which procedure would require the use of change management techniques?
a) Update user password.
b) Replace failed computer disk drive
c) Add network adapter to desktop PC help
d) Transfer manual operation to a computer
Which is an example of acceptance criteria of new system?
a) Project cost limits
b) Choice of supplier
c) Security audit
d) Previous data archive
What is the main constraint when developing a new system using the Rapid Application Methodology?
a) Software
b) Policy
c) Time
d) Hardware
What term applies to instructions that are permanently embedded in a computer component?
a) Firmware
b) Exec file
c) Driver
d) Plug in
Which is type of computer system?
a) The internet
b) LAN
c) Printer
d) Tablet
What is the best way to prepare for a computer system coming to the end of its life?
a) Devise a replacement plan
b) Extend support agreement
c) Conduct security audit
d) Hire more staff
Which is included the feasibility stage of designing a new system?
a) Conducting a risk assessment
b) Creating outline designs
c) Writing training materials
d) Detailing installation
Which is a reason for conducting performance benchmark testing?
a) To reduce cots
b) To update staff training
c) To revise SLA standers
d) To enhanced system operation
Which document should be provided to end users of new software?
a) A quick start guide
b) A breakdown of costs
c) Supplier
d) Stock list
What type of unit shows the amount of data stored in an IT system?
a) Hertz
b) Terabytes
c) Nanoseconds
d) Cubits
