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Moments Education - EA Quiz

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

What are Moments?

a)

New name for Infobip's web-interface

b)

Infobip's solution for customer engagement

c)

New addition to Conversations

2.

What are Events?

a)

Infobip's JavaScript SDK

b)

Every click produced by customer

c)

Activities produced by customers of any business

3.

What are main building blocks of Moments?

a)

Target, Conversations, Events & Analyze

b)

Flow, Target, Interact & Analyze

c)

Target, Broadcast, Flow & Analyze

4.

Using what we can track Events? Pick wrong answer(s) only.

a)

JavaScript SDK

b)

HTML SDK

c)

Events API

d)

PHP framework

e)

Mobile SDK

5.

Events can be produced in:

a)

Internal systems only

b)

Websites only

c)

Apps only

d)

In internal and external systems

e)

On client's website and in their mobile app

6.

Which is not a Moments Use Case?

a)

FAQ Automation

b)

Birthday Messages

c)

Engage Active Users

d)

Abandoned Cart

e)

Welcome Sequence

7.

The following are stages in customer journey, which is not?

a)

Engagement

b)

Retention

c)

Onboarding

d)

Personalization

8.

Which is not an event occurrence type

a)

Happened

b)

Not Happened

c)

Happening

9.

Where is Events module located on the portal?

a)

In Communicate module

b)

In Analyze module

c)

In Target module

10.

Which ones are not standard people events?(select all possible options)

a)

Discarded Shopping Cart

b)

Item Viewed

c)

App Launch

d)

Install

e)

Personalize