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WorksheetsUnit 17: Maintain database & guest records
Total questions: 20
Worksheet time: 3600secs
It is an organized collection of data, generally stored and accessed electronically from a computer system.
Data.
Database.
Database system.
None of the above.
Data is organized into rows, columns and tables.
True.
False.
What is the meaning the word Concept?
Support.
Idea.
Data.
Set.
By collecting all these data, a database is created that contains the following segments:
Guest need.
Guest habit.
Guest satisfaction,
All of the above.
An example of SOD is Guest Name.
True.
False.
An example of an SMI is
Guest Name.
Frequency of visit.
Titles.
Company, home address.
Increase marketing costs in the long run, because it allows the marketing budget to be put to use more accurately.
True.
False.
... is the process of good quality data becoming poor.
Re-keying.
Several factor.
Data decay.
All of the above.
The database itself is the stored information.
True.
False.
The types of information stored in the database are defined by the corresponding data structures.
True.
False.
A properly designed database provides you with access to:
Safeguard the database.
Promote database.
Support database.
Update database.
(Database Management System) is a set of procedures and tools to store and retrieve information.
True.
False
The fourth step is having semantic metadata management process regard quality of data that can maintained.
True.
False.
Bits make a byte which can represent a character:
2
4
6
8
The data is managed by systems software called:
DBMS.
DBS.
DBM.
None of the above.
There are several factors that can lead to poor quality business data. One of the factors is:
Not following company data guidelines.
Reliance on multiple systems that don’t properly integrate leads to multiple versions of the truth.
Inadequate systems integration either within the business or as a result of acquisitions and mergers.
All of the above.
Is a set of procedures and tools to store and retrieve information?
Database Management System.
A primary key.
A & B.
None of the above.
Data are logically organized into:
Bits & Files.
Fields & Records.
Database
All of the above.
Is the smallest unit of data representation (value of a … may be a 0 or 1).
Bit.
Data.
Database.
All of the above.
Hospitality establishments have for years been collecting data that are now stored in a singular or set database.
True.
False.
