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CNA course review

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

How do you determine which type and color of uniform or scrubs to wear in your place of employment?

a)

Operating Room (OR) staff always wear green scrubs

b)

Follow standards established by place of employment

c)

You can wear the type and color of your choice depending upon your income

d)

Uniform should always be colorful and with print to help alleviate fear from patients

2.

Factors that must be met to avoid interfering with the communication process are?

a)

avoid interruptions or distractions

b)

receiver must hear or receive message

c)

sender delivers message effectively

d)

speak in a low, soft voice

3.

Nonverbal communication involves the following to convey messages or ideas

a)

using terms the patient can understand

b)

Use of feedback

c)

facial expressions

d)

eye contact

4.

Consists of values, beliefs, attitudes, and customs shared by a group of people and passed from one generation to the next.

a)

subjective observations

b)

stress

c)

culture

d)

objective observations

5.

Meaning is to show truthfulness and integrity.

a)

responsibility

b)

tact

c)

empathy

d)

honesty

6.

This type of leader bases decisions on what is best for the group as a whole.

a)

laissez-faire

b)

democratic

c)

autocratic

d)

dictator

7.

This type of goal usually takes days, weeks,or months to accomplish.

a)

short-term goal

b)

long-term goal

8.

Willing to be held accountable for your actions is?

a)

acceptance of criticism

b)

responsibility

c)

discretion

d)

competence

9.

Physical disabilities, psychological attitudes & prejudice, and cultural diversity are common causes of?

a)

stress

b)

communication barriers

c)

nonverbal communication

d)

factors contributing to good health

10.

What does the abbreviation HIPAA mean?

a)

Health Insurance Portability Act

b)

Health Insurance for Patients Accountability Ace

c)

Health Insurability Portal Accountability Administration

d)

Health Insurance Portability and Accountability Act

11.

Why should a health care professional keep fingernails short and clean?

a)

prevents fatigue and puts less stress on muscles

b)

avoid injuring patients

c)

avoid transmitting germs

d)

shows lack of interest