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Total questions: 10
Worksheet time: 19mins
What is the TAT of asset letter ?
2 days
10 days
15 Calendar days
10 working days
What is the TAT of Repayment for Emergency travel assistance ?
28 calendar days
28 working days
30 calendar days
30 working days
What is the amount of assistance in platinum plan for travel in case of international ?
up to 80 k
up to 1 lac
up to 1.2 lac
upto 1.6 lac
Customer has to provide the details of other mobile wallets other than the disputed wallet in case of Mobile wallet protection.
True
False
Can we provide emergency travel assistance if customer has forgot his cards on home ?
Yes, we can since customer needs assistance during his travel
No we can't since the condition for ETA should be that customer's card is lost or got stolen.
None of the above
What is the TAT of Document submission in case of PAN card replacement ?
15 days
30 days
28 days
there is no such TAT customer can submit the docs at his convenience
What is the document submission TAT for Mobile wallet Fraud ?
15 days
20 working Days
30 calendar days
NA
What will be the refund in case customer is cancelling the plan on 267 th day on his SBI Credit card?
Full Refund
50 % refund
75 % refund
Pro-Rata refund
What is passport assistance ?
CPP will provide new passport.
Cpp will provide travel tickets
CPP will provide the contact no. of embassy and conference call if needed with embassy.
NA
What is the document for Pan card replacement for Re-issue case ?
CSF Form + 2 photos + ID proof
Form 49 A + 2 photos + ID proof
Form 16 + 2 photos
NA
