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WorksheetsMGT340 CHP 4: PERFORMANCE APPRAISAL
Total questions: 10
Worksheet time: 3mins
Define Performance Appraisal. (Can choose more than 1 answer)
Requires employers to continuously set and relentlessly meet ever-higher quality, cost, delivery, and availability goals.
The process employers use to make sure employees are working toward organizational goals.
Evaluating an employee’s current and/or past performance relative to his or her performance standards.
Formal system of periodic review and evaluation of individual or team task performance.
Choose the correct determinants affecting employee performance. (Answer can be more than 1)
Employee’s knowledge
Employee rewards
Employee’s skill
Employee’s motivation
Company facilities
"Must be familiar with basic appraisal techniques"
"Must understand and avoid problems that can cripple appraisals"
(Above performance appraisal roles under whose responsibility?)
Manager
Stakeholders
HR Department
Supervisors
"The tendency for positive impressions of a person, company, brand or product in one area to positively influence one's opinion or feelings in other areas"
(Above definition belong to which ratter biases?)
Leniency Errors
Halo Effect
Severity Error
Recency Errors
Referring to picture above, which is the correct performance appraisal method?
Graphic rating scale
Forced distribution method
Alternation ranking scale
Behaviorally anchored rating scale
The objectives of performance appraisal. (Answer can be more than 1)
Measurable
Accessible
Feasible
Time-bound
This picture referring to which ratter biases or rating error?
Fatigue
Leniency Errors
Severity Error
Halo Effect
Horns Effect
"Manager or supervisor may be asked to write down answers to certain open-ended questions about performance of their subordinates."
(Which appraisal methods match with above statement?)
Essay Technique
Comparative methods
Trait rating scales
Narrative forms
Which is the purposes of the written warning? (Answer can be more than 1)
Make clear that employee was aware of the standard.
Specify deficiencies relative to the standard
To shake your employee out of bad habits
To have a helpful and constructive supervisor conduct the written warning
Help employees to defend their rating, both to their own boss and (if needed) to the courts.
Define performance management.
The process employers use to make sure employees are working toward organizational goals.
Evaluating an employee’s current and/or past performance relative to his or her performance standards
The functions of planning, organizing, directing and controlling, and use informational resources efficiently and effectively to achieve organizational goals.
As a set of activities directed at the efficient and effective utilization of resources in the pursuit of one or more goals.
