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WorksheetsEnglish Business 2 (1)
Total questions: 15
Worksheet time: 8mins
You should always call the customer by his/her __________________________, not his/her first name.
last name/surname
second name
familiar name
James always does __________________________ well.
job
his job
working
I'm __________________________ CEO of Herbalife International. (There is only one CEO)
a
the
an
I'm __________________________ manager at Disney. (There are many managers there)
the
an
a
If you don't understand the others, you would say _________.
Does that make any sense?
I see what you're saying.
I'm not sure I get your point.
Do you know what I mean?
If you're talking about something and you're not sure wheather the others understand what you've said, you would say something except _________.
Does that make any sense?
I see what you're saying.
You know what I mean?
Do you know what I mean?
Son: I want to quit school.
Dad: Are you serious?
Son: Yeah! I'm smart, I don't need to go to university...
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Son: Yeah, I guess.
Dad: Education is the most thing for you right now...
Son: OK, I hear you.
Are you serious? expresses ________.
agreeing
getting attention
showing surprise
back channeling
Son: I want to quit school.
Dad: Are you serious?
Son: Yeah! I'm smart, I don't need to go to university...
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Do you know what I mean? expresses ________.
checking understanding
showing you understand someone
when you don't understand someone
showing total agreement
