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English Business 2 (1)

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

You should always call the customer by his/her __________________________, not his/her first name.

a)

last name/surname

b)

second name

c)

familiar name

2.

James always does __________________________ well.

a)

job

b)

his job

c)

working

3.

I'm __________________________ CEO of Herbalife International. (There is only one CEO)

a)

a

b)

the

c)

an

4.

I'm __________________________ manager at Disney. (There are many managers there)

a)

the

b)

an

c)

a

5.

If you don't understand the others, you would say _________.

a)

Does that make any sense?

b)

I see what you're saying.

c)

I'm not sure I get your point.

d)

Do you know what I mean?

6.

If you're talking about something and you're not sure wheather the others understand what you've said, you would say something except _________.

a)

Does that make any sense?

b)

I see what you're saying.

c)

You know what I mean?

d)

Do you know what I mean?

7.

Son: I want to quit school.

Dad: Are you serious?

Son: Yeah! I'm smart, I don't need to go to university...

Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?

Son: Yeah, I guess.

Dad: Education is the most thing for you right now...

Son: OK, I hear you.


Are you serious? expresses ________.

a)

agreeing

b)

getting attention

c)

showing surprise

d)

back channeling

8.

Son: I want to quit school.

Dad: Are you serious?

Son: Yeah! I'm smart, I don't need to go to university...

Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?


Do you know what I mean? expresses ________.

a)

checking understanding

b)

showing you understand someone

c)

when you don't understand someone

d)

showing total agreement

9.
ACCEPT
a)
to reply or answer in words
b)
to be under obligation to pay or repay
c)
to make use of (an instrument, means, etc.); use; apply
d)
to take or receive (something offered); receive with approval
10.
FUND
a)
to give into another's possession or keeping
b)
to acknowledge with definite assurance
c)
a supply of money or pecuniary resources, as for some purpose
11.
PROCESS
a)
to be under obligation to pay or repay
b)
a systematic series of actions directed to some end
c)
any standard of comparison, estimation, or judgment
12.
RAISE
a)
to cause to descend; let or put down
b)
to bring into a more desirable or excellent condition
c)
to move to a higher position; lift up; elevate
13.
PRODUCE
a)
a supply of money or pecuniary resources, as for some purpose
b)
-to bring into existence; give rise to; cause -- to make or manufacture
c)
a systematic series of actions directed to some end
d)
to give into another's possession or keeping
14.
BUY
a)
to acquire by exchange or concession
b)
a supply of money or pecuniary resources, as for some purpose
c)
to cause to grow or expand
d)
-to bring into existence; give rise to; cause -- to make or manufacture
15.
PURCHASE
a)
to cause to descend; let or put down
b)
to take into one's possession (something offered or delivered)
c)
a supply of money or pecuniary resources, as for some purpose
d)
to acquire by the payment of money or its equivalent