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XI Unit-1 Emp CBSE

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

Communication is the______________________ of information between two or more individuals or within the group to reach a common understanding.

a)

Sharing

·

b)

Caring

·

c)

Distributing

·

d)

Giving

2.

The word ‘communication’ comes from the Latin word commūnicāre, meaning ‘to ________’.

a)

Care

b)

Share

c)

Give

d)

Take

3.

Your ability to (a)   clearly and share thoughts, feelings and ideas will help you in all your relations with other people.

4.

Communication skills are needed to Inform, Influence and (a)  

5.

Communication is a two-way exchange of information, i.e., giving and receiving. Speaking and writing to someone are examples of giving information. Reading and listening to someone are examples of (a)   information.

6.

Fixed ideas, such as thinking “No one in my class listens to me” may stop a student from communicating openly in the class is called___________

a)

Visual perception

b)

Past Experience

c)

Prejudice

d)

Feelings

7.

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Which is the one we are referring here?


Be clear about what you want to say and write is (a)  

8.

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Which is the one we are referring here?


Use simple words and say only what is needed (a)  

9.

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Which is the one we are referring here?


Use exact words, phrases, Use facts and figures (a)  

10.

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Which is the one we are referring here?


Use correct spellings, language and grammar (a)  

11.

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Which is the one we are referring here?


Your words should make sense and should be related to the main topic (a)  

12.

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Which is the one we are referring here?


Your message should have all the needed information (a)  

13.

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Which is the one we are referring here?


Be respectful, friendly and honest (a)  

14.

There are different methods of communication — non-verbal, verbal and (a)   communication.

15.

What is the purpose of communication?

a)

Inform (tell someone about something)

b)

Influence (get someone to do something you want)

c)

Share thoughts, ideas, feelings

d)

All of the above

16.

Which of the following method is used to receive information from the sender?

a)

Listening

b)

Speaking

c)

Telling

d)

Writing

17.

By which action can a sender send his or her messages?

a)

Listening

b)

Speaking

c)

Sleeping

d)

None of the above

18.

Verbal communication is the sharing of information using (a)   .

19.

There are two types of Verbal communication one is

(a)   Communication: Communication which involves talking

20.

There are two types of Verbal communication one is

(a)   Communication: Communication which involves written or typed words

21.

What are the 3 P’s pf Public

Communication?

a)

Prepare

b)

Practice

c)

Perform

d)

Play

e)

Prejudice

22.

Choose the correct example of oral communication.

a)

Reports

b)

Newspapers

c)

Face-to-face interaction

d)

Notes

23.

What are the words we should use when we communicate verbally?

a)

Use straight words

b)

Use simple words

c)

Use precise words

d)

Use fixed words

24.

Why do we send emails?

a)

To communicate information

b)

To share documents and files

c)

To talk to each other

d)

Both (a) and (b)

25.

Why is Communication important?

4 lines
26.

Expressions, Posture, Gestures, Touch, Space, Eye Contact, Para-Language are all part of which communication?

a)

Verbal

b)

Non-Verbal

27.

Which method of communication is used most of the times in Communication?

a)

Words/Verbal

b)

Non Verbal-Expressions, Movements, Pictures

28.

Non-Verbal Communication makes our message

a)

Stronger

b)

Weaker

29.

Visual Communication is sending messages through

a)

Words

b)

Voice

c)

Pictures

30.

Which type of communication is this?

a)

Visual

b)

Verbal

31.

Which of these is a positive (good) facial expression?

a)

Staring hard

b)

Nodding while listening

c)

Wrinkled forehead

d)

Looking away from the speaker

32.

What does an upright (straight) body posture convey or

show?

a)

Shyness

b)

Fear

c)

Confidence

d)

Intelligence

33.

Which of these is not an appropriate non-verbal

communication at work?

a)

Putting arm around a coworker’s shoulder

b)

Shaking hands firmly

c)

Looking at the speaker with a smile

d)

Standing with an upright posture

34.

When you are preparing for a presentation, you should

a)

focus on the message

b)

practice hand gestures

c)

try different speaking techniques

d)

All of the above

35.

What is phonetics?

a)

It is the study of how we write words in English.

b)

It is the study of how people understand sentences.

c)

It is the study of how many words the English

language has.

d)

It is the study of the sounds we make when we speak.

36.

What are the different types of sounds we use in

English pronunciation?

a)

Vowel sounds

b)

Diphthong sounds

c)

Consonant sounds

d)

All of the above

37.

You have been standing in a queue for a long time to

buy tickets for a movie. A man suddenly comes and

stands in front of you, out of turn. What should you do?

a)

Scream at the person so that he never repeats the

mistake

b)

Inform him politely that there is a queue and everyone

is waiting for their turn

c)

Stay quiet and let the person go ahead

d)

Not say anything directly but complain about him to

other people

38.

A good friend of yours is very upset as her best friend

has had a terrible accident. You are tired from the day’s

work. The phone rings and the caller I.D. shows that it’s

her. What should you do?

a)

Ignore the call because you are tired

b)

Answer the call and talk to her for as long as she

wants to

c)

Tell her that you are too tired and she should call

someone else

d)

Listen to her for some time and then tell her that you

will talk again tomorrow

39.

Your friend wants you to come play basketball with him

but you haven’t finished your homework that is due

tomorrow. He insists that if you don’t come they will

not win and it will be your fault. He keeps insisting

and even asks other people to convince you to play the

match. What should you do?

a)

Play the match because otherwise your friend will

be upset

b)

Play the match and make some excuse to your

teacher about the homework

c)

Make an excuse that you are sick and avoid playing

the match

d)

Explain clearly that you need to complete your

homework so you cannot play

40.

One of your friends is taking a leave and wants you to

tell the teacher that he is sick. What should you tell

your friend?

a)

Yes, I can do that.

b)

No, I cannot do that because I don’t want to lie to the

teacher.

c)

I understand that you want to take leave but why

don’t you tell the correct reason?

d)

No. I cannot help you.

41.

Select the option which completes the sentence

correctly — I have to go to the doctor____ I will not be

coming to school on Monday.

a)

and

b)

but

c)

so

d)

because

42.

What is a sentence?

a)

A group of ideas that forms a complete paragraph.

b)

A group of words that communicates a

complete thought.

c)

A set of rules that we must follow to write correctly.

d)

A set of words that contains all the basic

punctuation marks.

43.

Which of these sentences is capitalised correctly?

a)

I am Hungry.

b)

Divya and sunil are reading.

c)

The bucket is Full of water.

d)

She lives in Delhi.

44.

Which of these sentences are punctuated correctly?

a)

Where are you going.

b)

I have a pen a notebook and a pencil.

c)

I am so happy to see you!

d)

This is Abdul’s house?

45.

Identify the subject in the sentence, “The children

played football.”

a)

The children

b)

Children played

c)

Played

d)

Football

46.

Identify the object in the sentence, “The children

played football.”

a)

The children

b)

Children played

c)

Played

d)

Football

47.

Which of these sentences has both indirect and

direct objects?

a)

I am watching TV.

b)

She bought a blue pen.

c)

The girls played cricket.

d)

He wrote his sister a letter.

48.

Which of these are formal greetings?

a)

Good morning

b)

Good evening

c)

Good afternoon

d)

All of the above

49.

In which of these situations can you say ‘Hi’?

a)

When you meet your teacher in class.

b)

When you meet a senior.

c)

When you meet your sister at home.

d)

When you meet your friends at a shop.

50.

Which of these details can you say while introducing

a person?

a)

The person’s name

b)

How you know the person

c)

Something interesting about the person

d)

All of the above