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Traeger Salesforce Quiz

Total questions: 16

Worksheet time: 8mins

Name
Class
Date
1.

In order to create a persons account, you must obtain the address

a)

True

b)

False

2.

A non connected asset is/are

a)

A grill not under warranty

b)

A stock that can bought on the New York Stock Exchange

c)

a wifire grill

d)

non -wifire grills

3.

We can send warranty parts to person who has not registered their grill as long as we have their phone number

a)

True

b)

False

4.

The UUID can be found on what part of the grill

a)

Auger

b)

Hopper

c)

Near the Induction Fan

d)

Controller

5.

The _________ fuels oxygen to the flame

a)

hopper

b)

p-setting

c)

Induction Fan

d)

Auger Fan

6.

Unfortunately Traeger does not offer an app yet to assist with grilling

a)

True

b)

False

7.

For optimal grilling, the pellets should be moistened to ensure the proper flavor

a)

True

b)

False

8.

This helps the grill respond to changes in the ambient temperature

a)

Auger

b)

P-Setting

c)

Induction Fan

d)

controller

9.

A good rule of thumb would be to clean the fire pot after _______ hours of cooking

a)

5

b)

10

c)

15

d)

20

10.

A Traeger Cabin

a)

Is a cabin in the woods that is provided to everyone who purchases a Traeger Pro Series grill

b)

the box that the Traeger grill comes in can be turned into a cardboard cabin

c)

Another name for the Pro Series Grill

d)

The name for the Traeger recipe book

11.

A continuous fan can be found on a(n) _______ grill

a)

DC

b)

CF

c)

AC

d)

FC

12.

If a fire starts to burn out of control, it is most likely a grease or pellet fire

a)

True

b)

False

13.

For internal comments in Salesforce, the first item in the template is the Traegerpedia article that you are referencing to resolve the customer's concern

a)

True

b)

False

14.

In Salesforce if the customer is calling in about an issue that does not involve a problem with a grill, you will create

a)

A Troubleshooting case

b)

A Warranty Case

c)

A General Inquiry Case

d)

A Regular Case

15.

If a person has ash on their food, it is due to

a)

The pellets are too moist

b)

An airflow issue

c)

The auger screw not rotating correctly

d)

The hopper is too full

16.

The auger bushing is made out of what material

a)

steel

b)

aluminum

c)

plastic

d)

silver