wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Quiz 2

Total questions: 25

Worksheet time: 12mins

Name
Class
Date
1.

Mr.Dirash has a job which pays an excellent salary. He has a good relationship with his peers and his supervisors. He also likes the fact that the company policy fits well with what he personally believes, and that he has received considerable recognition for his achievements at the company. Which of these factors is 'MOST likely' responsible for the fact that Dirash loves his job?

a)

a. High compensation.

b)

b. Good nature of peer relationships.

c)

c. Good nature of supervisor relationships.

d)

d. Recognition for his achievements.

2.
A  person who is always ready to start moving, energetic
a)
disorganized
b)
dynamic
c)
outgoing
d)
shy
3.
A  person who is unsystematic,  out of order
a)
unhappy
b)
naughty
c)
organized
d)
disorganized
4.
A  person who has good imagination and can make different things
a)
creative
b)
hopeless
c)
dishonest
d)
tolerant
5.
a person that  usually does what is expected or required
a)
required
b)
regressive
c)
reliable
d)
unreliable
6.
a person that  NEVER does what is expected or required
a)
unhappy
b)
unreliable
c)
lazy
d)
sociable
7.
a person who shares other people’s feelings showing favor, approval, or agreement
a)
tolerant
b)
friendly
c)
patient
d)
sympathetic
8.

An individual's self-concept can be described by THREE characteristics except

a)

Complexity

b)

Consistency

c)

Compatibility

d)

Clarity

9.

_________ refers to a person's belief that he or she has the ability, motivation, correct role perceptions, and favorable situation to complete a task succesfully.

a)

Self-efficacy

b)

Self-esteem

c)

Self-verification

d)

Self-enhancement

10.

Stereotyping is defined as judging someone on the basis of one's perception of the group to which that person belongs. Relying on this type of generalization helps a person make decisions quickly.

a)

TRUE

b)

FALSE

11.

Samantha is never late for work, but last Monday she arrived an hour late because of heavy traffic. According to the attribution theory, Samantha's behavior on that day scores ________.

a)

high on reliability

b)

high on traceability

c)

low on distinctiveness

d)

low on consistency

12.

An employee was late for a team meeting because of a heavy downpour is an example of internal attribution

a)

TRUE

b)

FALSE

13.

A self-concept has high complexity when the individual's most important identities are highly interconnected.

a)

True

b)

False

14.

Consistency occurs when we are confident about "who we are," can describe our important identities to others, and provide the same description of ourselves across time.

a)

True

b)

False

15.

Selective attention occurs after perceptual organization and interpretation.

a)

True

b)

False

16.

Our emotions influence what we recognize or screen out.

a)

True

b)

False

17.

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

a)

True

b)

False

18.

People tend to make an internal attribution about someone's behavior if that person has typically not acted in a similar way either in the past or in other situations.

a)

True

b)

False

19.

Job satisfaction is the extent to which people like or dislike their jobs or aspects of their jobs.

a)

True

b)

False

20.

The following job environment variables have been found to link to job satisfaction EXCEPT;

a)

pay

b)

age

c)

disease

d)

tasks

21.

Which of these employees behaviours has the highest probable linkage to job satisfaction?

a)

job performance

b)

absenteeism

c)

turnover

d)

productivity

22.

Which is NOT an attitudinal variable with regard to organisations?

a)

Organisational Commitment

b)

Job Satisfaction

c)

Job Dissatisfaction

d)

Withdrawal

23.

Surface acting or pretending to be unpleasant when experiencing opposite emotions, can lead to ______.

a)

emotional labour

b)

emotional dissonance

c)

attitudinal change

d)

behavioural change

24.
Each of the following is an example of maintaining a positive attitude EXCEPT:
a)
accepting situations that seem unfair as part of life
b)
being friendly to rude customers or coworkers
c)
refraining from getting back at someone who has caused you harm
d)
allowing those with negative attitudes to vent their problems to you so they can "get it off their chest"
25.
Your job is to answer the phones for a business. Sometimes, customers will call and yell at you about things that are not your fault. If you handle your work responsibilities with professionalism, you will _______________.
a)
calmly deal with the complaints and do your best to solve the problems
b)
tell the callers to hold on and transfer the calls to your boss or another employee
c)
hang up on rude customers
d)
tell the callers that you are a human being who deserves to be treated with respect