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WorksheetsChapter 6: Information Systems/Order Processing
Total questions: 20
Worksheet time: 13mins
One way to improve the efficiency and effectiveness of supply chain activity is to use ______________________
internet-enabled information systems
manual operated information system
information based messaging system
web based apps
In order to achieve overall cost efficiency, many firms agree that this is one of the ways to do it:
effective management of logistics and supply chain activities
effective management of human resources
effective management of security systems
effective management of customer relations
Products and services that are priced competitively are often the result of ____________________
effective management of logistics and supply chain activities
effective management of human resources
effective management of security systems
effective management of customer relationship
A firm can meet the logistics needs of its customers by using this:
effective information management
effective order processing
effective lead time
effective security systems
The process of building information systems requires three types of Information Systems personnel: (choose all that apply)
systems architect
system programmer
data manager
webmaster
Logistics Information Systems include _________ flows and _________ flows.
coordination, operational
material, services
management, operations
Coordination and operational flows should have this feature EXCEPT:
freely interchange data
integrate coordination activities into operational activities
flexible
information silo
Coordination activities flow are as follows:
Strategic plan → Capacity plan → Logistics plan → Manufacturing plan → Procurement plan
Capacity plan → Strategic plan → Logistics plan → Manufacturing plan → Procurement plan
Logistics plan → Capacity plan → Strategy plan → Manufacturing plan → Procurement plan
Manufacturing plan → Capacity plan → Logistics plan → Strategic plan → Procurement plan
Operational activities include the following information flow:
Order management → Order processing → Distribution operations → Transportation and shipping → Procurement
Transportation and shipping → Order processing → Distribution operations → Order management → Procurement
Order processing → Order management → Distribution operations → Transportation and shipping → Procurement
Order management → Order processing → Security operations → Transportation and shipping → Procurement
The flow of goods move from the _________ to the __________.
shipper, consignee
consignee, shipper
transporter, consignor
consignee, consignor
The difference between traditional logistics and e-logistics are as follows EXCEPT:
Traditional orders: Predictable
E-logistics orders: Variable, small lots
Traditional replenishment: Real time
E-logistics replenishment: Scheduled
The difference between traditional logistics and e-logistics are as follows EXCEPT:
Traditional demand: More cyclical
Traditional demand: Stable, consistent
E-logistics demand: More cyclical
E-logistics destinations: More dispersion
The difference between traditional logistics and e-logistics are as follows EXCEPT:
Traditional destinations: Concentrated
E-logistics destinations: More dispersion
Traditional customer service: responsive, flexible
E-logistics warehouse configurations:: Continual, rules based
Customer Order Cycle include the following EXCEPT:
Order cancellation
Order transportation
Customer delivery and unloading
Order processing
Customer Order Cycle include the following EXCEPT:
Order preparation and transmittal
Order receipt and order entry
Warehouse selection and confirmation
Order transportation
In logistics data management, these two devices are well known and used extensively:
Handheld input devices and optical scanning
forklift trucks and barcode scanner
cash register and mobile phone
walkie-talkie and mobile pager
Define Logistics Information Systems
Logistics management functions include:
Research and intelligence system
Reports and outputs system
Planning
Execution systems
The __________ System in Logistics Information System is responsible for short term, day-to-day functioning of the logistics system.
Execution
Planning
Management
Order
Reports and Outputs in Logistics Information System include the following EXCEPT:
Planning reports
Operating reports
Control reports
Security reports
