wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Y13 HRM

Total questions: 28

Worksheet time: 16mins

Name
Class
Date
1.

What name is given to the process of identifying the strengths and abilities of current staff?

a)

staffing forecast

b)

recruitment process

c)

CPD

d)

skills analysis

2.

Which type of recruitment is being described ... it is when the organisation advertises the vacancy in local newspapers, on-line and in the job centre.

a)

Internal recruitment

b)

External recruitment

3.

Which type of recruitment is being described ... it is when the organisation advertises the vacancy on the staff noticeboard, Intranet and via staff group e-mails

a)

Internal recruitment

b)

External recruitment

4.

What is the name for the process of choosing the correct applicant from the pool of candidates who applied for the vacancy?

a)

Recruitment

b)

Selection

c)

Workforce planning

d)

Testing

5.

Which answer below is NOT a selection method which a company can uses?

a)

Application forms and CVs

b)

Interviews

c)

Testing

d)

Advertising on-line

e)

References

6.

Which test assesses an applicant's personality and mental suitability for a job? There are no right or wrong answers, instead it gives an insight into how an applicant thinks and if they would fit the organisation and vacancy.

a)

Attainment test

b)

Aptitude test

c)

Psychometric test

d)

IQ test

e)

Medical test

7.

Assessment centres test a large number of candidates at the same time. Which is NOT an advantage of this selection method?

a)

It allows the organisation to really scrutinise applicants over a longer period of time which helps improve the quality of the selection decision

b)

It helps the selection panel see how applicants interact with each other (for future team working projects)

c)

Applicants react in role-playing that mimic real life work situation which can help compare responses between candidates

d)

Reduces the chance of one interviewer bias as results are a reflection over a variety of tasks

e)

It is a cheaper option as no venue is required nor loss of production time from those who conduct interview and supervise tests

8.

What is the definition of workforce planning?

a)

The fill the people we prefer in the right place at the right time

b)

To fill the right people at the right place and at the right time

c)

To ensure there is sufficient staff for every shift

d)

To fill the right people at the position resign by the previous staff

9.

Which of the below is false about workforce management?

a)

To ensure there is sufficient staff every shift & days

b)

To ensure staff cost exceed budget

c)

To ensure all learning is pass on by seniors

d)

To ensure all staff are train to meet criteria

10.

According to Maslow’s hierarchy of needs, which one of the following statements is true.

a)

Social needs must be satisfied before security/safety needs can be used to motivate employees.

b)

Self-actualisation must be reached before physiological needs can be used to motivate employees.

c)

Esteem/ego needs must be satisfied before selfactualisation needs can be used to motivate employees

d)

Security/safety needs must be satisfied before physiological needs can be used to motivate employees.

11.

A ‘hard’ approach to human resource management would:

a)

focus on the most efficient use of capital equipment

b)

treat employees as a resource to be used as efficiently as possible

c)

view workers as a valuable asset to be developed

d)

focus solely on better recruitment methods to improve employee engagement

12.

Statement 1: ‘According to Taylor, piece rate payments will usually motivate workers.’

Statement 2: ‘According to Herzberg, piece rate payments will usually motivate workers.’

Read statements 1 and 2 and select the correct option from the following options:

a)

Statement 1 is true. Statement 2 is true

b)

Statement 1 is true. Statement 2 is false

c)

Statement 1 is false. Statement 2 is true

d)

Statement 1 is false. Statement 2 is false

13.

On what is a piece rate system of payment based?

a)

The amount of overtime worked

b)

The company’s profit level

c)

The number of hours worked

d)

The number of items produced by the employee

14.

Which of the following is not a benefit of training?

a)

Improved productivity

b)

Higher employee wages

c)

Better quality

d)

Improved reputation as an employer

15.

Using the data in Table 1, which one of the following statements is correct for this business between 2013 and 2014?

a)

Labour productivity increased and labour turnover rate increased

b)

Labour productivity increased and labour turnover rate decreased

c)

Labour productivity decreased and labour turnover rate increased

d)

Labour productivity decreased and labour turnover rate decreased

16.

Which of the following pieces of information would be included in a person specification?

a)

Main roles and responsibilities of the job

b)

Hours of work

c)

Place of work

d)

Skills and qualifications required to complete the job successfully

17.

Which of the following best describes the term staff retention?

a)

The number of people that leave a firm in a set period of time

b)

The number of staff that remain working in a firm in a set period of time

c)

The number of staff that are promoted in a firm in a set period of time

d)

The number of staff that are made redundant in a firm in a set period of time

18.

Which of the following is an example of a fringe benefit?

a)

Holiday pay

b)

Overtime payment

c)

Praise at work

d)

Free lunches

19.

MBO stands for Management by objective

a)

True

b)

False

20.

Objectives are decided by

a)

Superior

b)

Subordinates

c)

Mutual consultations of both superior and subordinates

d)

None of the above

21.

Which of the following management thinkers invented the concept of MBO?

a)

Elton Mayo

b)

Peter Drucker

c)

Henri Fayol

d)

Douglas McGregor

22.

Which function in management involves monitoring improvements and taking corrective actions whenever needed?

a)

Planning

b)

Organizing

c)

Leadership

d)

Controlling

23.

"This model assumes that people are motivated towards lower level needs that have not yet been fulfilled" What model of motivation is referred to above?

a)

Goals

b)

Two-factor

c)

Hierarchy of needs

d)

Hygiene factors

24.

Efficiency

a)

THE PROCESS OF SAVING ENERGY

b)

A SMALL ONE BEDROOM HOME OR APARTMENT

c)

DOING A TASK CORRECTLY USING AS FEW RESOURCES AS POSSIBLE

25.

Effectiveness

a)

DOING THE RIGHT THING AND REACHING GOALS

b)

ALWAYS HITTING THE BULLS-EYE

c)

SAYING AND DOING THE RIGHT THING ALL THE TIME

26.
The following are all likely to improve productivity except which one?
a)
Increased automation
b)
Increased training
c)
Improved staff motivation
d)
Increased staff meetings
27.

Just in time is best used in a

a)

Service business

b)

Manufacturing business

28.

The basic objective of any business is _________

a)

Survival

b)

Profit

c)

Growth

d)

Personal