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KVG

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Koodo Value Generation training will leverage your existing strengths to generate new activations for:

a)

BYOD (with SIM)

b)

Renewals (Smartphones)

c)

Wireless Home Phones

d)

All of the above.

2.

True or False


The strategy 3,2,1 consists of: 3 probing questions, 2 benefit statements, 1 strong closing statement.

a)

True

b)

False

3.

Where on Koodomobile.com Customers can learn more information about their device such as basics troubleshooting.

a)

Shop

b)

Help

c)

Self Serve

4.

True or False: Koodo Wireless Home Phone can only be used in the home and cannot be transported between others canadian locations.

a)

True

b)

False

5.

Select the websites where we can fin Techical details of any device:

a)

GSM Arena

b)

Koodomobile.com

c)

onesource

d)

All of the above.

6.

How much a credit class L customer, can have on the Koodo tab?

a)

$360

b)

$240

c)

$175

d)

$480

7.

How many lines can a credit class X customer have?

a)

Up to 3 lines

b)

Up to 1 single line

c)

Up to 5 lines

d)

Up to 2 lines

8.

Why Koodo?

a)

Good service

b)

Koodo is simple, fair, dependable, and believes in being transparent and honest.

c)

Cause its better than Rogers

9.

How much its the wireless home phone (In the first 12 months)

a)

$20

b)

$10

c)

$5

10.

Where on One Source, can I find Technical details for cellphones?

a)

Promos

b)

Equipment

c)

Toolbox