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WorksheetsRights and Responsibilities of Consumers
Total questions: 10
Worksheet time: 7mins
(a) is the person who chooses goods/services, spends money to obtain then and uses them for his/her needs
Which of these are consumable goods?
Television
Cooking Oil
Bread
Bicycle
Eggs
(a) refers to the movement by consumers to ensure fair and ethical practices on the part of manufacturers, traders, dealers and service providers in relation to customers.
Which law provides for the protection of consumers' interests?
Customer Safety Act 1986
Consumer Protection Act 1986
Protection of Consumers Act 1986
Safety of Customers Act 1986
Which of the following come under Consumer Protection Act 1986?
Right to be heard
Right to be informed
Right to be over-charged
Right to complain
Right to seek redressal
Which Right enables the Government and consumer associations to inform and educate the consumers about their rights?
Right to be informed
Right to be heard
Right to safety
Right to consumer education
Which right allows the consumers to be protected against the sale of hazardous goods
Right to choose
Right to protection
Right to safety
Right to seek redressal
Responsibility of proper use of product/service by consumer means
Make rough use of product while in warranty period
Use product properly
Tamper with the services provided
Pay installments on time
Stick to the agreement with the dealers/producers
Which Responsibility of consumers is regarding them seeking appropriate compensation?
Redressal
Proof of transaction
Proper claim
Self-help
Name any three responsibilities of consumers.
