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WorksheetsD.Voc. Mechanical Manufacturing 2nd sem- FIMS sessional
Total questions: 50
Worksheet time: 27mins
Who is associated with the concept of Total Quality Management?
Rensis Likert
Kurt Lewin
Max Weber
W. Edwards Deming
In a pareto chart, data has to be in ____.
any order
ascending order
descending order
none of these
what does QA & QC stand for?
Quality Assurance and Queuing control
Quality Adjustment and Quality completion
Quality Adjustment and Queuing control
Quality Assurance and Quality control
What does
PDCA stand for?
Plan-Design-Control-Action
Plan-Do-Check-Act
Product-Development-Continuous-Audit
Process-Deployed-Corrective-Action
Quality
"Fitness for use" who defined it this way
Ichiro
Ishikawa
Dr. K
ishikawa
Prof.
P.C.Mahalanobis
Dr.J.M.Juran
Which
four step formula was suggested by a famous quality Guru to control or
minimize problem
Define-Measure-Analyze-Minimize
Plan-Do-Check-Act
Data-Tools-Process-Team
None of
the above
cause
and effect diagram is also known as
fishbone
diagram
pareto
chart
why -
why analysis
None of
the above
A Pareto
chart shows
That the process is in control
The
vital few from the useful many
Process capability
A line drawn as production proceeds
Flow
charts indicate
Causes
of process variation
The kind
of forms to fill out
Who reports to whom
How inputs get processed into outputs
Cause-effect
diagram is used in
Problem identification
Field visits
Vendor surveys
Problem Analysis
What
does COQ stand for
Cost of Quality
Carry on
Quality
Corporate
Quality
Cost Oriented Quality
The main
purpose of the analyze phase is to
Identify
possible solutions
Create a pilot plan
Identify
and validate root causes
All of the above
What standpoint does clearly define the term quality?
Meeting the customer's needs
Fitness for purpose
Setting and meeting the specification
All of the above
KAIZEN is
Small improvement
Quality improvement
Skill improvement
All of the above
The focus of TQM and ISO is
Supplier
Worker
Customer
All of the above
The ISO 9000 series defines
A set of instructions that helps to inspection the parts
A set of instructions for preparing control charts
A set of instructions and procedure that define the quality system
A set of information that highlight the cause and effects of the system
What is QA?
It is the measurement of degree to which a product satisfies the need
Any systematic process used to ensure quality in the process
Process of identifying defects
It is a corrective tool
According to Pareto’s principle, x% of defects can be traced to y% of all causes. What are the values of x and y?
60,40
70,30
80,20
none of these
Quality of design covers requirements and specifications of the system
True
False
A product which is manufactured by using the degree of the design specification
Quality Control
Quality Assurance
Quality of conformance
None of the above
Plan-Do-Check -Act cycle is related to
Donabedian
Deming
Henry Gantt
None of these
Which of the following option involves material and component control?
Development of standards
Development of specification
Quality control
Feedback
What is the first step of QA? *
Development of standards
Identification of customer need
Servicing
Material control
Which of the following option is correct regarding QA and QC?
QC is an integral part of QA
QA is an integral part of QC
QA and QC are independent to each other
QC may or may not depend on QA
Which interval has the greatest number of students?
48-51
56-59
60-63
64-67
How many people watched less than 11 hours of TV last week?
48
90
20
65
Is this an example of a histogram?
yes
no
How many employees have a salary less than $22,000?
50
350
0
10
Poka-yoke is
Designing products for multiple uses
A workforce that is likely to make mistakes
A service designed for the customer
Designing a process so that it can only be performed correctly
Who determines the level of quality of a product/service?
The supplier
The CEO
The quality control manager
The customer
Who develop fishbone or cause-and-effect Diagram?
Kaoru Ishikawa
W Edwards Deming
Juseph Juran
Philp Crosby
Which of the following are key components of a Total Quality Management system?
Individual responsibility, incremental improvement, use of raw data
Collective responsibility, continual improvement, use of raw data
Group responsibility, staged improvement, knowledge
Involves everyone, continual improvement, use of data and knowledge
ISO 14000 quality standard is related with
Environmental management systems
Automotive quality standards
Eliminating poor quality
Customer satisfaction
When products are checked throughout the production process this is called
Quality Circles
Quality Assurance
Quality Control
Quality Guru
When products are checked at the end of the production process this is called
Quality Assurance
Quality Circles
Quality Control
Quality Guru
What is the term that refers to expert in quality management?
Quality control
Quality Guru
Quality Assurace
Quality Auditor
How many more eggs were laid on Friday than Wednesday?
84
36
24
60
"Improving quality through small, incremental improvements"
is a characteristic of what type of quality management system?
Just-in-time
Six Sigma
5S
Kaizen
Total Quality Management (TQM) focuses on
Employee
Customer
Both employee and customer
None listed in this question
What is the meaning of Kaizen?
To gain super power
To take part and change for goodness
To take part and change a system
To manage people
What is the world body for standards formulation?
PQA
IQA
ISO
QC
Concept of Zero Defects came in to existence
Total Quality Control Period
Statistical Quality Control Period
Inspection Quality Control Period
Foreman Quality Control Period
Juran de fines quality as
fitness of use
conformance to requirements
conformance to specification
Durability and Serviceability
Continuous improvement means...
constantly introducing small incremental changes in a business in order to improve quality and/or efficiency.
Introducing big changes in a business in order to improve quality and/or efficiency.
Introducing changes only when needed in order to improve quality and/or efficiency
all of the above
What is the International Standard determining the Quality Management System Requirements
ISO 14001 : 2005
ISO 9001 : 2015
ISO 10000
ISO 9000 : 2015
What is the current of version of the Quality Management system being utilized in the market.
2019
2018
2012
2015
What is Quality Planning
part of quality management focused on providing confidence that quality requirements will be fulfilled
Action to eliminate the cause of a potential nonconformity or other potential undesirable situation
part of quality management focused on setting quality objectives and specifying necessary operational processes, and related resources to achieve the quality objectives
Ability to apply knowledge and skills to achieve intended results
What is conformity
fulfillment of a requirement
Specification for the quality management system of an organization
set of interrelated or interacting activities that use inputs to deliver an intended result
<organization> intentions and direction of an organization as formally expressed by its top management
Quality is conformance to requirement- statement is given by
Bill conway
joseph. M. Juran
Deming
Philip B. Crosby
Which of the following is not true about TQM:
States that everyone in the company is responsible for quality
Applies to improvements in both processes and in the results
Stresses constant process improvement
Shifts the focus away from the product and looks at the underlying process
