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Small Business

Total questions: 18

Worksheet time: 18mins

Name
Class
Date
1.

Maintain a physical distance of at least ___________ between others.

a)

2 meters

b)

10 feet

c)

1 meter

d)

10 meters

2.

For a limited time only, small business customers completing a new activation or add an additional line can now get an additional $______ credit per line.

a)

$115

b)

$120

c)

$105

d)

$0

3.

100% Discount off the Monthly Service Fee for 2 Months on Small Business Rogers Infinite Financing Activations

a)

True

b)

False

4.

When greeting a customer, which of the following actions are acceptable?

a)

Shaking hands

b)

Elbow bumping

c)

Asking the customer to stand in front of the plexi sneeze guard

5.

Business customers porting-in their number from another provider can get $___ credit for 24 Months on BYOD.

a)

$10

b)

$7

c)

$5

d)

$12.50

6.

identify the flag

a)

France

b)

Italy

c)

Hungary

d)

Mexico

7.

Customers activating a tablet on BYOD get ___GB data bonus

a)

4

b)

3

c)

2

d)

1

8.

In order to render a surface 99.9% germ free, you would have to properly

a)

sanitize the surface

b)

disinfect the surface

c)

clean the surface

9.

Small Business customers will get a $15 additional line Monthly Service Fee discount on Rogers Infinite Share plans.

a)

True

b)

False

10.

The best method to clean a plexi sneeze guards is:

a)

Non-abrasive soap and water

b)

Lysol wipes

c)

Windex

d)

Disinfectant spray

11.

Chatr customer porting to Rogers SMB is not eligible for any credits.

a)

True

b)

False

12.

Customers can get a $5 Monthly Service Fee Unison discount on all additional lines with an in-market Rogers Infinite plan on a business account.

a)

True

b)

False

13.

You have finished helping one customer. What must you do before helping the next customer?

a)

Clean the customer side of the plexi sneeze guard using a simple solution of non-abrasive soap and water

b)

Change your gloves

c)

Use disinfecting wipes/spray to sanitize all shared surfaces

d)

Take your temperature

14.

Customer should have an HST number to activate a SMB account on Rogers

a)

True

b)

False

15.

Who is your favourite superhero ?

a)

Batman

b)

Spider-man

c)

Wonder Woman

d)

Wolverine

16.

which country is mount kilimanjaro located ?

a)

Tanzania

b)

Nepal

c)

Sout Africa

d)

India

17.

If you were at the top of this buliding which part of GTA would you be at ?

a)

Mississaga

b)

Misissauga

c)

Missisauga

d)

Mississauga

18.

what's the capital of Ghana ?

a)

Accra

b)

Kumasi

c)

Tamale

d)

Non of the above