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theories of management

Total questions: 36

Worksheet time: 1hrs 5mins

Name
Class
Date
1.
This management theory is directed at understanding what motivates employees to do their best.
a)
Classical
b)
Administrative
c)
Behavorial
d)
Quality
2.
As the need for more and better managers emerged during the Industrial Revolution, this was the first management theory introduced.
a)
Classical
b)
Administrative
c)
Behavorial
d)
Quality
3.
This person is credited as being the "father" of Quality Management theory.
a)
Elton Mayo
b)
Henri Fayol
c)
W. Edwards Deming
d)
Frederick Taylor
4.
This person is credited as being the "father" of Classical Management theory.
a)
Elton Mayo
b)
Henri Fayol
c)
W. Edwards Deming
d)
Frederick Taylor
5.
This person is credited as being the "father" of Administrative Management theory.
a)
Elton Mayo
b)
Henri Fayol
c)
W. Edwards Deming
d)
Frederick Taylor
6.
Included within Behavorial Management theory is the idea of different types of managers. Which type believes employees will not work to their potential without close supervision and most will avoid work if possible.
a)
Theory X Managers
b)
Theory Y Managers
c)
Theory Z Managers
d)
All of these
7.
Elton Mayo's lighting experiment, referred to as the Hawthorne Effect, is included as an example of this management theory.
a)
Classical
b)
Behavorial
c)
Administrative
d)
Quality
8.
This management theory centers largely around making the workers as efficient as possible at completing their tasks.
a)
Classical
b)
Quality
c)
Behavorial
d)
Administrative
9.
This management theory centers largely around making managers more knowledgeable and more effective at managing.
a)
Classical
b)
Quality
c)
Behavorial
d)
Administrative
10.

He is a German sociologist who coined bureaucracy in management to have an authority structures

a)

Fayol

b)

Demings

c)

Taylor

d)

Weber

11.
Which is not a function of management of the following?
a)
Planning
b)
staffing
c)
cooperating
d)
controlling
12.
Which function of management is considered as the base of all other functions?
a)
Organising
b)
Planning
c)
Directing 
d)
Controlling
13.
Mohan has retired from the post of a foreman in a factory. At what level of management is he working?
a)
Top Level
b)
Middle Level
c)
Operational/Supervisory Level
d)
None of these
14.
Grant father of Arjun retired as the Production Manager of a manufacturing company. At which level of management was he working?
a)
Top level
b)
Middle level
c)
Lower level
d)
All the above
15.
Name the function of management which coordinates the physical, financial and human resources and establishes productive relations among them for the achievement of specific goals.
a)
Organising
b)
Controlling
c)
Planning
d)
None of these
16.
Which function is concerned with the recruitment,selection,training and development of human resources? 
a)
Planning
b)
Organising
c)
Staffing
d)
controlling
17.
 Management process is:
a)
Setting performance objectives and deciding how to achieve them
b)
planning, organizing, leading and controlling the use of resources to accomplish performance goals
c)
Measuring performance and taking action to ensure desired results
d)
Inspiring people to work hard to achieve high performance
18.
a short specific statement of a business's purpose and direction
a)
business plan
b)
strategic planning
c)
vision
d)
mission
19.

The three branches of the classical approach to management are __________.

a)

Behaviourism, rationalism, and self-actualization

b)

Scientific management, administrative management, and bureaucratic organization

c)

Economic, modern, and self-actualization

d)

Open, closed, and entropic

20.

According to McGregor, Theory Y managers tend to see their subordinates as __________.

a)

Passive, dependent, and reluctant

b)

Irresponsible, resistant to change, lacking in ambition, disliking work, and preferring to be led rather than to lead

c)

Willing to work, willing to accept responsibility, capable of self-direction, capable of self-control, imaginative, and creative

d)

Disliking work because they prefer to lead rather than to be led

e)

Basically rational and motivated by money

21.

According to contingency theories, __________.

a)

The best management approach is based on Theory Y assumptions

b)

There is no one best management approach

c)

The best management approach employs formal mathematical models

d)

The best management approach takes all human factors into consideration

e)

The best management approach focuses on the economic realities of decision making

22.

This theory states the promotion of social interaction within an organization should be implemented for maximum employee motivation.

a)

Scientific Theory

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Human Relations Theory

23.

This theory states the best way to motivate professionals in the workplace is to simplify tasks, divide work equally and provide monetary incentives.

a)

Scientific Theory

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Human Relations Theory

24.

This theory states the best way to manage employees is to stick with a hierarchical structure which adheres to strict rules.

a)

Scientific Theory

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Human Relations Theory

25.

This theory states in order to apply the best leadership or management skills managers must take into account all aspects of a situation when making a decision

a)

Systems Theory

b)

Chaos Theory

c)

Contingency Theory

d)

Total Quality Management

26.

This theory states departments should be coordinated and work together to achieve success.

a)

Systems Theory

b)

Chaos Theory

c)

Contingency Theory

d)

Total Quality Management

27.

This theory states all employees must be committed to maintaining high standards of work in every aspect of an organization's operations.

a)

Systems Theory

b)

Chaos Theory

c)

Contingency Theory

d)

Total Quality Management

28.

According to the video Max Weber believed in which type of management theory?

a)

Scientific Management

b)

Bureaucracy

c)

Classical Management

29.

Herzbergs hygiene factors include:

a)

Pay & Job security

b)

Company Policies

c)

Fringe Benefits & Physical working conditions

d)

Status & Interpersonal relations

e)

All the above

30.

Herzbergs motivational factors include:

a)

Recognition

b)

Sense of achievment

c)

Growth & Promotional Opportunities

d)

Responsibility & Meaningfulness of the work

e)

All the above

31.

Who coined the term Bureaucracy?

a)

Frederick Taylor

b)

Adam Smith

c)

Henri Fayol

d)

Max Weber

32.

Who is the father of the Scientific Management?

a)

Frederick Taylor

b)

Adam Smith

c)

Henri Fayol

d)

Max Weber

33.

Who do we thank for Administrative Science?

a)

Frederick Taylor

b)

Adam Smith

c)

Henri Fayol

d)

Max Weber

34.

Who study managerial Management?

a)

Frederick Taylor

b)

Henri Fayol

c)

Max Weber

35.

A characteristic of scientific management

a)

Organizations should look like the government and legal system.

b)

Systematic principles to train managers.

c)

Popularized “Time and Motion” studies.

d)

Standardized guidelines for hiring and firing.

36.

A characteristic of Administrative Science

a)

Systematic principles to train managers.

b)

One “right way” for every task.

c)

A Legal-Rational approach.

d)

Not traditional family-based leadership.