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Worksheets

Stationery & Information sources

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

________ is used for printing headed paper.

a)

Flimsy

b)

Bond

c)

Onion skin

d)

Parchment

2.

_________ paper is mainly used for business letter, reports and minutes.

a)

A6

b)

A5

c)

A2

d)

A4

3.

__________ envelopes eliminate the need to address the outside of the envelope.

a)

Window

b)

Regular

c)

Self-seal

d)

Remittance

4.

_________ is a collection of lists of words with similar meanings.

a)

Hansard

b)

Thesaurus

c)

Map

d)

Internet

5.

To fit A4 paper into a DL envelope it should be:

a)

folded once - in half

b)

folded twice across the centre

c)

folded twice - first in half, then in half again

d)

kept unfolded

6.

The best type of visual communication to show the percentage of money spent on different types of equipment is:

a)

a pie chart

b)

a line graph

c)

a bar chart

d)

a histogram

7.

Misunderstanding information because the message included several regional or local expressions is a communication barrier caused by:

a)

cultural/personal bias

b)

semantics/language

c)

time constraints

d)

literacy skills

8.

A telephone salesperson works from home and is connected to head office by computer. This is an example of:

a)

teleconferencing

b)

videoconferencing

c)

telecommuting

d)

telemarketing

9.

The type of telephone call for which the charges are billed to the called telephone number is:

a)

local call

b)

long distance

c)

collect call

d)

station-to-station

10.

If you have an incoming call while you are already on the line, which feature will alert you?

a)

call forwarding

b)

call waiting

c)

three-day calling

d)

speed dialing