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Unit 3.2 Market research

Total questions: 27

Worksheet time: 14mins

Name
Class
Date
1.

Why do businesses use market research?

a)

To identify customer needs

b)

To sell goods and services

c)

To advertise

2.

Why do businesses use market research?

a)

To identify customer needs

b)

To sell goods and services

c)

To advertise

3.

What is the first step for a new business?

a)

To attract repeat purchases

b)

To attract trial purchases

c)

To attract advertising

4.

What does desk research involve?

a)

Gathering new data

b)

Gathering existing data

c)

Conducting surveys

5.

What is information collected about opinions and views called?

a)

Quantitative data

b)

Qualitative data

c)

Segmentation

6.

How does accurate market research help a business?

a)

By avoiding risk

b)

By reducing risk

c)

By eliminating risk

7.

What does a market segment identify?

a)

All products in the market

b)

Competitors

c)

Groups of people with similar buying habits

8.

What can a market map be used to identify?

a)

Gaps in the market

b)

Competitors

c)

Groups of people with similar buying habits

9.

What is the name of an individual who is asked questions in a survey?

a)

A supplier

b)

A sample

c)

A respondent

10.

What are the total number of people selected to answer market research questions called?

a)

A supplier

b)

A sample

c)

A respondent

11.

Which of the following is an example of primary research?

a)

Internet research

b)

A focus group

c)

Company reports

12.

Using data that has already been collected.

a)

Primary research

b)

Secondary research

c)

Market research

d)

Online surveys

13.

A diagram with rectangles showing values or numbers.

a)

Pictogram

b)

Pie chart

c)

Bar chart

d)

Line graph

14.

A small section of the ‘population’ who are selected for a research survey.

a)

Sample

b)

Population

c)

Survey

d)

Focus group

15.

Collecting firsthand data for a specific purpose

a)

Primary research

b)

Secondary research

c)

Qualitative data

d)

Quantitative data

16.

Firm that bases marketing decisions on research results.

a)

Product-oriented business

b)

Market oriented business

c)

Market research

d)

Marketing budget

17.

A ____________ is a financial plan for the marketing of a product or product range for some specified period of time. It specifies how much money is available to market the product or range, so that the Marketing department knows how much it may spend.

a)

Marketing

b)

Marketing plan

c)

Market research

d)

Marketing budget

18.

___________ is the collection and collation (put together) of original data via direct contact with potential or existing customers. [Also called field research]

a)

Primary research

b)

Secondary research

c)

Focus group

d)

Interviews

19.

A _________ is a group of people who are representative of the target market.

a)

Focus group

b)

Interviews

c)

Questionnaire

d)

Online surveys

20.

__________ involve asking individuals a series of questions, often face-to-face or over the phone.

a)

Focus group

b)

Interviews

c)

Questionnaire

d)

Online surveys

21.

A ___________ is a set of questions to be answered as a means of collecting data for market research.

a)

Focus group

b)

Interviews

c)

Questionnaire

d)

Online surveys

22.

A _____________is the process of gathering, analysing and interpreting information about a market.

a)

Market oriented business

b)

Product oriented business

c)

Market research

d)

Secondary research

23.

A ______ for a particular good or service is made up of the total number of customers and potential customers, as well as sellers, for that particular good or service.

a)

Market

b)

Market research

c)

Market share

d)

Market-oriented

24.

A __________ business is one whose main focus of activity is on the product itself.

a)

Marketing budget

b)

Market-oriented

c)

Product-oriented

d)

Market research

25.

When people are selected at random as a source of information for market research.

a)

Random sample

b)

Quota sample

c)

Survey

d)

Sampling

26.

__________ require the target sample to answer a series of questions over the internet.

a)

Online surveys

b)

Questionnaire

c)

Interviews

d)

Focus group

27.

When people are selected on the basis of certain characteristics (such as age, gender or income) as a source of information for market research.

a)

Population

b)

Sampling

c)

Random sample

d)

Quota sample