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2.6 Employer and Employee Relations {HL Only}

Total questions: 24

Worksheet time: 22mins

Name
Class
Date
1.

Which form of industrial action is used by employees who work according to the organization’s established policies, processes and procedures?

a)

Health and safety laws

b)

Work to rule

c)

Collective bargaining

d)

Slowdowns

2.

Which form of industrial action involves employees agreeing not to work beyond their contracted hours of employment?

a)

Overtime ban

b)

Work to rule

c)

Strike action

d)

Lockout

3.

Which organization is formed by worker representatives to advocate and protect their rights and interests?

a)

Arbitration

b)

Conciliation

c)

Labour union

d)

Industrial tribunal

4.

Which term refers to employee and employer representatives meeting to negotiate the terms and conditions of employment?

a)

Arbitration

b)

Conciliation

c)

Collective bargaining

d)

Industrial relations

5.

Which of the following is an option that employers can use as a threat or deterrent to workers in order to settle industrial disputes?

a)

Conciliation

b)

Collective bargaining

c)

Strike action

d)

Redundancies

6.

Which form of industrial action involves a business closing for a short time in order to prevent employees from working and therefore being paid?

a)

Strike action

b)

No-strike agreement

c)

Go-slow

d)

Lockout

7.

Which option is an extreme form of industrial action taken by workers when no other option has worked to resolve industrial disputes with employers?

a)

Strike action

b)

Lockout

c)

Arbitration

d)

Closure

8.

Which option enables an independent entity to make a final decision to resolve disputes between employers and employees?

a)

Arbitration

b)

Trade union

c)

Collective bargaining

d)

Mediation

9.

Which action taken by employees is most likely to enable employers to be more likely to negotiate with employee representative?

a)

Conciliation

b)

Collective bargaining

c)

No-strike agreements

d)

Arbitration

10.

Which entity is used to help both employee and employer representatives in the negotiation process, in order to resolve the dispute in a mutually beneficial way?

a)

Conciliator

b)

Government

c)

Labour union

d)

Arbitrator

11.

What is the name of the method of conflict resolution that uses an independent mediator to help resolve disputes?

a)

Single-union agreement

b)

  Collective bargaining

c)

  Conciliation

d)

Negotiation 

12.

_____ __________- Refers to processes and techniques used to plan, implement and evaluate changes in business operations .

(a)  

13.

______ ______- This extreme form of industrial involves an outright refusal by employees to work, for a certain time period, thereby preventing the organization from continuing to operate. The aim is to pressure the employer to meet the workers’ demands.

(a)  

14.

Which of the following methods of conflict resolution uses a third party authority to make legally binding decisions on behalf of both parties in a dispute?

a)

Labour union

b)

Arbitration

c)

Conciliation

d)

  Single-union agreement

15.

Which form of industrial action is used by employees who purposely work at the slowest pace allowed in their contracts of employment?

a)

  Work to rule

b)

  Go-slow

c)

  Overtime ban

d)

  Strike action

16.

What takes place when a trade union negotiates with employer representatives on behalf of its union members?

a)

  Single-union agreement

b)

Arbitration

c)

  Collective bargaining

d)

  Industrial democracy

17.

________ ___- This form of industrial action involves the directive from employee representatives to their members to refuse working beyond their contracted hours.

(a)  

18.

______-_______- This type of culture occurs when employees place their own interests above those of the organization.

(a)  

19.

____ __ ____- The form of industrial action involves all employees being instructed by their representatives to follow all the rules, regulations and policies of the organization, word for word.

(a)  

20.

Which of the following is not a method of industrial relations used by employers?

a)

  Collective bargaining

b)

Lock-outs

c)

Changes of contracts

d)

Overtime bans

21.

__________ _________ - This refers to the involvement of employees in the decision-making process, as their views are important in considering the strategic direction of the organization.

(a)  

22.

Which of the following is unlikely to be a reason why trade unions negotiate for higher pay on behalf of their members?

a)

  Increased workload

b)

  Higher costs of living

c)

  Higher staff turnover rates

d)

  Increased labour productivity rates

23.

Which extreme method of industrial relations involves the employer preventing workers from entering the workplace?

a)

  Strike action

b)

Lock-outs

c)

Threat of redundancies

d)

Changes of contracts

24.

Which form of industrial action is used by employees who purposely work at the slowest pace allowed in their contracts of employment?

a)

Overtime ban

b)

Go-slow

c)

Strike action

d)

Work to rule