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Worksheets2.6 Employer and Employee Relations {HL Only}
Total questions: 24
Worksheet time: 22mins
Which form of industrial action is used by employees who work according to the organization’s established policies, processes and procedures?
Health and safety laws
Work to rule
Collective bargaining
Slowdowns
Which form of industrial action involves employees agreeing not to work beyond their contracted hours of employment?
Overtime ban
Work to rule
Strike action
Lockout
Which organization is formed by worker representatives to advocate and protect their rights and interests?
Arbitration
Conciliation
Labour union
Industrial tribunal
Which term refers to employee and employer representatives meeting to negotiate the terms and conditions of employment?
Arbitration
Conciliation
Collective bargaining
Industrial relations
Which of the following is an option that employers can use as a threat or deterrent to workers in order to settle industrial disputes?
Conciliation
Collective bargaining
Strike action
Redundancies
Which form of industrial action involves a business closing for a short time in order to prevent employees from working and therefore being paid?
Strike action
No-strike agreement
Go-slow
Lockout
Which option is an extreme form of industrial action taken by workers when no other option has worked to resolve industrial disputes with employers?
Strike action
Lockout
Arbitration
Closure
Which option enables an independent entity to make a final decision to resolve disputes between employers and employees?
Arbitration
Trade union
Collective bargaining
Mediation
Which action taken by employees is most likely to enable employers to be more likely to negotiate with employee representative?
Conciliation
Collective bargaining
No-strike agreements
Arbitration
Which entity is used to help both employee and employer representatives in the negotiation process, in order to resolve the dispute in a mutually beneficial way?
Conciliator
Government
Labour union
Arbitrator
What is the name of the method of conflict resolution that uses an independent mediator to help resolve disputes?
Single-union agreement
Collective bargaining
Conciliation
Negotiation
_____ __________- Refers to processes and techniques used to plan, implement and evaluate changes in business operations .
(a)
______ ______- This extreme form of industrial involves an outright refusal by employees to work, for a certain time period, thereby preventing the organization from continuing to operate. The aim is to pressure the employer to meet the workers’ demands.
(a)
Which of the following methods of conflict resolution uses a third party authority to make legally binding decisions on behalf of both parties in a dispute?
Labour union
Arbitration
Conciliation
Single-union agreement
Which form of industrial action is used by employees who purposely work at the slowest pace allowed in their contracts of employment?
Work to rule
Go-slow
Overtime ban
Strike action
What takes place when a trade union negotiates with employer representatives on behalf of its union members?
Single-union agreement
Arbitration
Collective bargaining
Industrial democracy
________ ___- This form of industrial action involves the directive from employee representatives to their members to refuse working beyond their contracted hours.
(a)
______-_______- This type of culture occurs when employees place their own interests above those of the organization.
(a)
____ __ ____- The form of industrial action involves all employees being instructed by their representatives to follow all the rules, regulations and policies of the organization, word for word.
(a)
Which of the following is not a method of industrial relations used by employers?
Collective bargaining
Lock-outs
Changes of contracts
Overtime bans
__________ _________ - This refers to the involvement of employees in the decision-making process, as their views are important in considering the strategic direction of the organization.
(a)
Which of the following is unlikely to be a reason why trade unions negotiate for higher pay on behalf of their members?
Increased workload
Higher costs of living
Higher staff turnover rates
Increased labour productivity rates
Which extreme method of industrial relations involves the employer preventing workers from entering the workplace?
Strike action
Lock-outs
Threat of redundancies
Changes of contracts
Which form of industrial action is used by employees who purposely work at the slowest pace allowed in their contracts of employment?
Overtime ban
Go-slow
Strike action
Work to rule
