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TOTAL QUALITY MANAGEMENT QUIZ PART-1

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

--------------------- is a proven technique to grantee survival in world-class competition

a)

Total Protective Management

b)

Total Quantity Management

c)

Total Quality Management

d)

none of these

2.

TQM is ----------------------approach

a)

Process oriented

b)

Customer oriented

c)

Product oriented

d)

Price oriented

3.

Which of the following guru is not concerned with Quality aspects?

a)

Juran

b)

Adam Smith

c)

Edward Deming

d)

Crosby

4.

Pick out the odd one

a)

Aesthetics

b)

Service

c)

Performance

d)

Expectations

5.

Quality is ------------------

a)

Tangible

b)

Liability

c)

Assets

d)

Intangible

6.

SPC denotes -------------------

(a)  

7.

When Q >1, then the customer is-----------------------

(a)  

8.

According to _________________ quality is "Fitness for the purpose"

a)

Edward Deming

b)

Crosby

c)

Juran

d)

Smith

9.

Provide the real time examples of quality enhanced organisation

4 lines
10.

------------------------- was the highest award for quality at global level

(a)