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WorksheetsKDP: 1st Monthly Exam
Total questions: 25
Worksheet time: 19mins
TRUE or FALSE: Kaizen teaches us to make improvements that do not cost much money
TRUE
FALSE
TRUE or FALSE: A project charter is a living document that describes the project that your handling in its entirety
TRUE
FALSE
True or False: To determine the key inputs and outputs of the process, use a swimlane process map.
TRUE
FALSE
TRUE or FALSE: A Voice of the Customer (VOC) should be translated into a Critical to Quality (CTQ) to enable us to measure and quantify employee requirements
TRUE
FALSE
TRUE or FALSE: Stakeholder Satisfaction is considered to be the "fourth constraint" governing every project
TRUE
FALSE
TRUE or FALSE: The Project Team provides decision and recommendations and "steers" towards reaching project objectives
TRUE
FALSE
TRUE or FALSE: Toyota integrated Kaizen in the Toyota Production System with the notion that collaboration across all workers are encouraged to continually create incremental changes in their processes.
TRUE
FALSE
TRUE or FALSE: In a project charter, your scope should be defined and agreed upon with the stakeholders
TRUE
FALSE
TRUE or FALSE: In RASCI, names or functional roles are listed along the horizontal axis while activities/processes are listed along the vertical axis.
TRUE
FALSE
TRUE or FALSE: Lean focuses on process variation and defect opportunities while Six Sigma focuses on the elimination of wastes
TRUE
FALSE
MULTIPLE CHOICE: Which information should I look into when i want to know how well we are performing vs. our target
Voice of the Process
Voice of the Customer
Voice of the Employee
None of the above
MULTIPLE CHOICE: Which of the following is not a Kaizen Pillar
Gemba
Muda
Standardization
Optimization
MULTIPLE CHOICE: These are checkpoints that identify that a group of activities have been completed
Deliverable
Task
Milestone
Accomplishment
MULTIPLE CHOICE: A category of a process map that involves a single process across two or more work areas
Linear
Symmetrical
Value Stream Map
Cross Functional
MULTIPLE CHOICE: DMAIC stands for...
Define, Measure, Improve, Analyze, Create
Define, Measure, Improve, Analyze, Control
Divide, Measure, Improve, Analyze, Create
None of the above
MULTIPLE CHOICE: In what element of the project charter should the item below be included?
"... this will be composed of new business motor policies only."
Problem Statement
Benefits
Scope
Milestone
MULTIPLE CHOICE: Something that happened that is likely to negatively impact your project is called
Concern
Problem
Issue
Risk
MULTIPLE CHOICE: In RASCI, "S" means
Sustain
Support
Supercede
Spare
MULTIPLE CHOICE: What is the most important part in "selling" or "pitching" your project to fully explain its consequence?
Collecting Data
Analyzing the Causes of the Problem
Forming Solutions
Identifying the Problem
MULTIPLE CHOICE: When a customer says "Your delivery is always late" most probably their issue is on
Reliability
Timeliness
Accuracy
Cost
FILL IN THE BLANKS: In flow chart symbols, what does a rectangle shaped object represent? Answer: (a) Box
FILL IN THE BLANKS: A (a) is something that might happen but which is likely to impact your project.
FILL IN THE BLANKS: William Edwards (a) was sent to Japan in the 1950s tasked to help rebuild the Japanese economy as a quality consultant
FILL IN THE BLANKS: In 1986, Bill Smith introduced the concept of (a) to Motorola
FILL IN THE BLANKS: A (a) tool is used for defining the roles, tasks and responsibilities of everyone involved in the project
