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WorksheetsBusiness Communication
Total questions: 32
Worksheet time: 19mins
Poor communication results in
(a)
The process of forming messages by transforming thoughts and ideas into verbal and non-verbal signs is called
(a)
The process of transforming these signs back into messages is called
(a)
Messages contain two types of information to which we attach meaning
(a)
Which form of communication enables people at the same level within departments of the organisation to communicate with each other?
Vertical communication
Horizontal communication
Internal communication
External communication
Be clear (Clarity and Coherence)
How does he feel?
He is sad
He is excited
He is bored
He is lazy
Communication is not always a vital skill in the workplace.
True
False
Oral communication consists of anything that is written.
True
False
Oral communication consists of anything that is written.
True
False
How we sit, stand, and use facial expressions all send nonverbal messages.
True
False
Developing good human relations skills helps create healthy relationships between employees.
True
False
Which of the following is not expected of employees' ora communication skills in the workplace?
Communicate clearly
Use appropriate language
Be able to write well
Communicate within the laws and regulations of the organization
Which of the following is NOT an example of written communications?
Tweets
A conversation between co-workers
Blogs
Emails
Which of the following is an example of nonverbal communications?
Nodding your head
Making eye contact
Crossing your arms
All of the above
A team player is a:
Person who works well as a member of a team or group
Person who leads the team
A personn who brings together and coordinates various teams
None of the above
To write effectively in school and the workplace, you should
know your audience, focus on content and style, proofread thoroughly and revise accordingly.
know jokes, focus on yourself, and style, proofread
know information, focus on style, proofread thoroughly and revise accordingly.
know your audience, focus on content of proofreading
Communication means
Communi-Care
Communi-Fear
Communi-Near
All messages we send and receive for official purpose is
External Communication
Business communication
Feedback
Brain Drain is a part of message which is
Understood
Misunderstood
Successful
Message decoding is done by..
Buyer
Receiver
Sender
When the communication flows high level to lower..
Downward
Horizontal
Upward
“Emotion” is one of the communication barriers which belongs to the...
Physical Barrier
Socio-Psychological Barrier
Semantic Barrier
Informal communication is also called..
Modern
Grape – Vine
Oral
When the people within the organization communicate with each other..
Internal Communication
External Communication
Horizontal Communication
What are the indicators in communication ?
Eye's contact
Sharing with orally
Feedback
A,B and C correct
