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Competitiveness, Strategy, and Productivity

Total questions: 25

Worksheet time: 30mins

Name
Class
Date
1.

How effectively an organisation meets the needs of customers relative to others that offrr similar goods or services.

(a)  

2.

Reason for existence for an organisation.

(a)  

3.

A plan for achieving organisational goals.

(a)  

4.

The action taken to accomplish the strategy.

(a)  

5.

Give one example how businesses compete

(a)  

6.

Clear statement of purpose.

(a)  

7.

Special attributes or abilities that give an organisation a competitive edge.

(a)  

8.

The considering of events and trends that present threats or opportunities for a company.

(a)  

9.

Customers perceive aa minimum standards of acceptability to be considered as a standard.

(a)  

10.

Better than competition

(a)  

11.

Better than competition

(a)  

12.

Maintaining or improving the quality of an organisation's products or services.

(a)  

13.

Quality at the source

(a)  

14.

Focuses an reduction of tkme needed to accomplish tasks.

(a)  

15.

a measure of the effective use of resources, usually expressed as the ratio of output to input

(a)  

16.

Measurements of productivity (use comma to separate PMT)

(a)  

17.

Productivity's basic formula (use / as dividing symbol)

(a)  

18.

Productivity growth formula (Use / as dividing symbol)

(a)  

19.

Productivity ratios are used for

a)

planning workforce requirements

b)

scheduling equipment

c)

financial analysis

20.

Five factors affecting productivity (CTMQM)

(a)  

21.

Explain Bottle neck operation

4 lines
22.

Give 7 improving productivity.

4 lines
23.

Give five factors affecting productivity

4 lines
24.

key EXTERNAL factors (EPLTCM)

a)

Economic conditions

b)

Political conditions

c)

Legal environment

d)

Technology

e)

Competition ------- Markets

25.

Key INTERNAL factors (HFFCPTS)

a)

Human resources ----Facilities and Equipment

b)

Financial resources --- Customers

c)

Products and Services

d)

Technology

e)

Suppliers