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WorksheetsLocal and long distance calling
Total questions: 10
Worksheet time: 5mins
All the calls are define in the same way, regardless where the customer is calling from.
True
False
A local call is the area in which a customer uses their phone and is only billed from their “minutes”, no long distance charges will apply. It is deemed a “local call”
True
False
A long distance call, can only be consider, if the customer places the call outside of Canada.
True
False
If Customer is located in Canada and has an unlimited minutes plan, but he gets a call from China, he will get charged for Long distance.
True
False
Every single plan from Koodo customers is unlimited and canada-wide
True
False
Local Calling Tool: We use it to determine if a client will get charged for LD, at the time of making or receiving a phone call.
True
False
If the Customer has a Canada-Wide plan and is located in Canada, he is going to get charged for making some phone calls outside of his province.
True
False
ELCA means: Expanded Local Calling Areas
True
False
Winsor and Sarnia, are the only two places included in the ELCA program?
True
False
Can we find the pay per use rates for LD calls, at Koodomobile.com?
True
False
