Organizational citizenship behaviors (OCB) are INVOLUNTARY behaviors employees perform to help others and benefit the organization.

Helping a new coworker understand how things work in your company, volunteering to organize the company picnic, and providing suggestions to management about how to improve business processes are some examples of ___________.

__________ involve performing behaviors that are more discretionary.

INTELLIGENCE is a modest predictor of actual job performance but a much better predictor of citizenship.

Read the Statements

• Absenteeism refers to unscheduled absences from work.
• Absenteeism is costly to companies because of its unpredictable nature.

Do you have team members that are chronically late to group meetings? Are your coworkers driving you crazy because they are perpetually late? Here are some suggestions that may help.

Make sure that lateness does go without any negative consequences. Do not ignore it, and do not remain silent. Mention carefully and constructively that one person’s lateness slows down everyone.

Do you have team members that are chronically late to group meetings? Are your coworkers driving you crazy because they are perpetually late? Here are some suggestions that may help.

Make an effort to schedule meetings around everyone’s schedules. When scheduling, emphasize the importance of everyone’s being there on time and pick a time when everyone can comfortably attend.

Do you have team members that are chronically late to group meetings? Are your coworkers driving you crazy because they are perpetually late? Here are some suggestions that may help.

When people are late, be sure to ask them to compensate, such as by doing extra work. Negative consequences tend to encourage future lateness

_______ refers to an employee leaving an organization.

Work Comprehension are often the primary culprit in why people leave.

Personality is a factor in the decision to quit one’s job.

TIPS FOR LEAVING YOUR JOB GRACEFULLY

Don’t quit on an impulse.

TIPS FOR LEAVING YOUR JOB GRACEFULLY

Do tell them how happy you are to be quitting or how much better your new job looks.

TIPS FOR LEAVING YOUR JOB GRACEFULLY

Don’t quit too often

TIPS FOR LEAVING YOUR JOB GRACEFULLY

When you decide to leave, tell your boss first, and be nice.

TIPS FOR LEAVING YOUR JOB GRACEFULLY

Do not guard your professional reputation. You must realize that the world is a small place. People know others and tales of unprofessional behavior travel quickly to unlikely places

TIPS FOR LEAVING YOUR JOB GRACEFULLY

Finish your ongoing work and leave your team in a bad spot.

TIPS FOR LEAVING YOUR JOB GRACEFULLY

Don’t steal from the company! Give back all office supplies, keys, ID cards, and other materials.

Personality and youth are personal predictors of turnover.

Job performance is a person’s accomplishments of tasks listed in one’s job description.

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