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The Art of Building Rapport

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Which of these is NOT a benefit of Rapport?

a)

Better influence

b)

Better likability

c)

Better manipulation

d)

Better empathy

2.

Rapport > x > Comfort > Trust > Transaction. What is X?

a)

Similarity

b)

Familiarity

c)

Connection

d)

Alignment

3.

Y beats Strategy. What is Y?

a)

Rapport

b)

Sincerity

c)

Genuine

d)

Energy

4.

Which of these is NOT part of the strategies in The Art of Building Rapport

a)

Energy and Optimism

b)

Strategic Mimicry

c)

Glamorous Attire

d)

Active Listening

5.

Which of these describes the quality of a Visual person?

a)

Speaks clear and more

b)

Speaks slow and clear

c)

Speaks fast and excited

d)

Speaks clear and excited

6.

Which of these is NOT a description for Kinesthetic person?

a)

High energy

b)

Slight delay in understanding

c)

Value comfort

d)

Speaks slow and soft

7.

This category is more likely to be emotional (attached to emotion). Which category is this?

a)

Visual

b)

Auditory

c)

Kinesthetic

d)

All the above

8.

This category of individual is sensitive to noise and sound. Which category is this?

a)

Visual

b)

Auditory

c)

Kinesthetic

d)

None of the above

9.

When someone's eyes keep rolling to the side (left and right) when she/he is thinking, the person is more likely to be a _______.

a)

Kinesthetic

b)

Visual

c)

Auditory

d)

I don't know

10.

Who is the course facilitator?

a)

Wesley C

b)

Wesley Chan

c)

Wesley Chin

d)

Wesley Chong

11.

Which of these is NOT recommended to mirror and match?

a)

Body Language

b)

Tonality

c)

On the spot behaviour

d)

Smile

12.

What is the layman explanation for Keyword Backtrack?

a)

Repeat order

b)

Pause filler

c)

Exaggeration

d)

Detailed explanation

13.

To engage a Visual person, you should ______ .

a)

Speak clear and more

b)

Give time for him/her to understand information

c)

Show diagram and illustration

d)

Speak in quiet environment

14.

X kills conversation. What is X?

a)

Prejudgment

b)

Prefix

c)

Preparation

d)

Pretending

15.

What is Rapport?

a)

Feeling of connection and familiarity

b)

Feeling of discomfort

c)

Feeling of happiness

d)

Feeling of immediate closing