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WorksheetsAllDay CVS: Back 2 Basics Day 1 Quiz
Total questions: 10
Worksheet time: 4mins
What do we say when a customer enters the Store?
A good day here at AllDay!
Good Day!
Hello!
Kamusta?
The SUM total of everything an organization does to meet CUSTOMER EXPECTATIONS.
Customer Help
Customer Assistance
Customer Service
Customer Treatment
Which of the following are part of delivering a QUICK service to our customers.
Reading Articles
Sense Of Urgency
Know Your Customers
Fix Store Layout
Teamwork
Which is NOT a core value of AllDay Convience Store?
Honesty
Perseverance
Cost-Conciousness
Teamwork
Providing convinience through SPEED of service and GUARANTEE of SAFE environment and products. This is our module topic for today
(a)
How do we deliver a Quick and Clean service?
Good Multi-tasking
Working Hard
Doing a good job
Working Happy
Which of the following is NOT part of delivering a CLEAN service?
Proper Grooming
Hygiene
Store Cleanliness
Regular Workout
Proper Grooming reflects a positive and professional vibe.
TRUE
FALSE
We should treat our Customers as Customers and NOT as your Guests.
TRUE
FALSE
AllDay Covenience Store was originally established in 2008 as _______________________________.
Day to Day Convenience Store
Day Care Convenience Store
Finds Convenience Store
Feel Convenience Store
