A Strategy is the rationale for an organization's existence.

In Forecasting, there is one superior method. What works best in one firm works for all other organizations in the same department.

Goods and services selection have less bearing in achieving competitive advantage.

Process Design is one area of Operations Management that deals with Supply Network, Layout and flow, Job Design, Product / Service Design and Process Technology.

Design of products and design of processes are two different things and must be treated separately.

Process Strategies has long term effects on costs and quality.

Product strategy is an organizational approach to transforming resources into goods and services and finding the ways on how to produce so as not to waste our planet's resources.

Process Focus is a product oriented production process that uses modules.

Capacity Decisions help companies to determine capital requirements and whether demand will be satisfied or facilities will be idle.

Refers to the set of activities that relate to the creation of goods and services throughout the transformation of input to output.

A function of an organization that which generates demand, or takes the order of a product or service.

A function of an organization which tracks how well an organization is doing, pays the bills, and collects the money

Described as the ratio of output divided by the input (resources i.e labor, capital, management)

Indicates the ratio of one resource (input) to the good and services produced(output).

Defined as the economic activity that typically produce an intangible product. An example of which is. . . .

The formula for Single Factor Productivity is. . .

The creation of goods and services

This is an organization's action plan to achieve the mission.

One of the approaches to a competitive advantage is defined as distinguishing the offerings of an organization in a way that the customer perceives as adding value.

Refers to the method of determining internal strengths and weaknesses and external opportunities and threats.

One of the 10 Strategic OM Decisions, where people are an integral and expensive part of the total system design.

The purpose or rationale for an organization's existence

Activities or factors that are key to achieving competitive advantage

A set of skills, talents, and activities in which a firm is particularly strong

A firm that has extensive involvement in international business, owning and controlling facilities in more than one country.

This refers to the art and science of predicting future events

Refers to a a technique of predicting future events that uses the opinion of a small group of high level managers to form a group estimate of demand

A technique which assumes that the demand in the next period is equal to the demand in the most recent period.

A weighted moving average forecasting technique in which data points are weighted by an exponential function

A forecasting method that uses an average of the n most recent periods of data to forecast the next period.

A product's life cycle includes. . .

A planning tool used to fulfill customer expectations

QFD means. . .

Allows people to "see" the finished design before a physical model is built.

Refers to the facilities that are organized around specific activities or processes

Characterized by modules with parts and assemblies made previously

A process strategy where facilities are long, continuous, and production runs enable efficient processes with generally less skilled labor

The fundamental rethinking of business processes to bring about dramatic improvements in performance

The 'throughput' or number of units a facility can hold, receive, store, or produce in a period of time.

The theoretical maximum output of a system in a given period, under ideal conditions.

Refers to the limiting factor or constraint in a system

Refers to a body of knowledge that deals with anything limiting an organization's ability to achieve its goal.

A means of finding the point, in dollar/peso and units, at which costs equal revenues.

A means of determining throughput capacity of workstations or an entire production system

It refers to the maximum number of units the company is capable of producing in a specific time.

The grouping of workers, their equipment , and spaces to provide for comfort, safety, and movement of information.

A system that addresses the layout requirements of stationary projects.

An approach that addresses flow, allocates space, and responds to customer behavior, usually products with high margin are given more exposure to buyers/consumers.

A design that attempts to minimize the cost by addressing the trade offs between the space and material handling, usually considers fast moving, medium moving and slow moving products.

A layout that deals with low volume, high variety production in which like machines and equipment are grouped together.

A layout that focuses on the arrangement of machines and personnel that focuses on making single product or family of related products.

An example of this layout are airplanes, buildings and vessels

This layout allows building of teams and cross training team members

An example of this layout are grocery stores, clothing stores and appliance centers.

Manufacturing facilities that of cars falls into this kind of layout

Rapid, low-cost production that caters to constantly changing unique customer desires.

What best describes the Theory of Constraints is

House of Quality. . .

Quality Function Deployment refers to. . .

Documents for production are. . .

Decision Trees is/are. . .

Organizations use three major types of forecasts in planning future operations:

Qualitative Forecasting Techniques:

Quantitative Forecasting techniques:

Forecasting is. . .

Participants in the Delphi Method