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HPC4-SUPPLY CHAIN MANAGEMENT IN HOSPITALITY INDUSTRY

Total questions: 50

Worksheet time: 48mins

Name
Class
Date
1.

A hotel store deals with huge quantities of the

items with very less price.

a)

material cost

b)

emergency purchase

c)

inventory holding cost

d)

material ordering cost

2.

The purchase are made on the request to the user departments on the spur of the moment, and are regularized later by making the required paper work.

a)

material cost

b)

material ordering cost

c)

inventory holding cost

d)

emergency purchase

3.

The purchase department, in fear of not being able to give the right items to the user department on time, stock large quantities of materials.

a)

material cost

b)

material ordering cost

c)

inventory holding cost

d)

emergency purchase

4.

He is always under pressure to meet the user

departments’ unplanned needs.

a)

supplier manager

b)

store manager

c)

purchased manager

d)

logistic manager

5.

it is a critical process, suppliers ability to supply the right goods at the right time with correct specifications has to be reviewed.

a)

Supplier identification

b)

supplier evaluation and selection

c)

supplier management

d)

none of the above

6.

Which of the following is not included in the back office operations?

a)

accounts

b)

front office

c)

purchase

d)

supplies chain management

7.

Which of the following that best describe supply

chain management?

a)

all activities with the flow and transformation of goods

b)

it includes material and information flows both up and down supply chain

c)

supply chain includes a whole horde of systems

d)

all of the above

8.

What kind of paradigm that has essential focused on waste reduction as a means to increase actual value-added to fulfill customer needs and maintain profitability?

a)

agile paradigm

b)

green paradigm

c)

lean paradigm

d)

resilient paradigm

9.

This refer as the ability of supply chain to cope with unexpected disturbances which might be due to and external environmental factors like government rules and regulations.

a)

agile paradigm

b)

green paradigm

c)

lean paradigm

d)

resilient paradigm

10.

Which of the following is not included in resilient paradigm?

a)

make-and buy trade-off

b)

material cost

c)

flexible Supply base

d)

strategic stock

11.

It is a supplementary and support services weather to do by own or hire some specialist in that service, both has its own pros and cons.

a)

make-and buy trade-off

b)

material cost

c)

flexible Supply base

d)

strategic stock

12.

This is by showing no more capacity to accommodate.

a)

economic supply incentives

b)

make-and buy trade-off

c)

postponement

d)

strategic stock

13.

This is the strategic portion of supply chain management.

a)

deliver

b)

make

c)

plan

d)

source

14.

Which of the following step where companies manufacture their product or services?

a)

deliver

b)

make

c)

plan

d)

source

15.

Companies must carefully choose reliable suppliers that will deliver goods and services required for making the product.

a)

deliver

b)

make

c)

plan

d)

source

16.

Companies must create a network for receiving defective and excess products and support customers who have problems with delivered products.

a)

deliver

b)

make

c)

return

d)

source

17.

Which of the principle of SCM that differentiate product closer to the customer and speed conversation across the supply chain?

a)

Principle 1

b)

Principle 2

c)

Principle 3

d)

Principle 4

18.

What do you call to type of principle of SCM that manage source of supply strategically to reduce the total cost of owning materials and services?

a)

Principle 2

b)

Principle 3

c)

Principle 4

d)

Principle 5

19.

SCM principle that listen to market signal and align demand planning accordingly across the supply chain, ensuring consistent forecasts and optimal resource allocation.

a)

Principle 2

b)

Principle 3

c)

Principle 4

d)

Principle 5

20.

it is the buy process focuses on the purchase of requested raw materials, components, and goods.

a)

distribution

b)

planning

c)

procurement

d)

production

21.

Which of the following SCM Process focuses on the purchase of required raw materials, components, and goods?

a)

distribution

b)

planning

c)

procurement

d)

production

22.

The make process involves the manufacture, conversion, or assembly of materials into finished goods or parts for other products.

a)

distribution

b)

planning

c)

procurement

d)

production

23.

What type of flow that the movement of money from supplier side to the customer is often observed in the form of debit notes?

a)

information flow

b)

flow in supply chain

c)

material flow

d)

money flow

24.

Its flow includes quotation requests, purchase orders, monthly plans, demands for technical improvement, quality concerns, and customer-side performance reports to the supplier.

a)

material flow

b)

money flow

c)

information flow

d)

flow in supply chain

25.

Which of the following is not included in variants of supply chain management?

a)

Global SCM

b)

SAP SCM

c)

Logistics and SCM

d)

Flow in supply chain

26.

Which of the following is not included in variants of supply chain management?

a)

Global SCM

b)

SAP SCM

c)

Logistics and SCM

d)

None of the Above

27.

Which of the following that best meaning of SAP?

a)

System, Application, and Products

b)

System, Apply, and Products

c)

System, Applicable, and Products

d)

System, approach and Products

28.

It is also known as the reserve supply chain.

a)

customer service management

b)

demand management

c)

return management

d)

Supplier relationship management

29.

Choose which of the following is under supply chain management processes.

a)

Supplier relationship management

b)

Customer relationship management

c)

Cumulative Mean

d)

Demand management

30.

What do you call to the transmission of orders, delivery status, and other data that influences the supply chain’s responsiveness to demand of products?

a)

financial flow

b)

integrated SCM

c)

Information flow

d)

Physical flow

31.

This is the physical movement of goods in the supply chain from one way to the next stage, and the process of improving their performance.

a)

Lean Six Sigma

b)

Logistics

c)

Make vs. Buy

d)

New product development

32.

It is the actual movement of parts and goods across the supply chain which must be handled and evaluated by the logistics team to proceed without a delay

a)

financial flow

b)

integrated SCM

c)

Information flow

d)

Physical flow

33.

Creation of new products based on data gathered from CRM and the entire supply chain, both in response and in anticipation of consumer demand.

a)

Lean Six Sigma

b)

logistics

c)

Make vs. Buy

d)

New product development

34.

It is accounting for a corporation focuses on organizing, managing, and regulating day-to-day operations through its costs and waste disposal

a)

Operational Accounting

b)

Physical flow

c)

Project management

d)

Reverse Supply chain

35.

Customer support aftermarket, can include taking returns, refurbishing and discounting, or even making use of the reacquired product

a)

Operational Accounting

b)

Physical flow

c)

Project management

d)

Reverse Supply chain

36.

To decide the position of the warehouses to be added to the supply chain, the maximum permitted transit time and distance are utilized

a)

current and future demand

b)

location and distance

c)

service requirement

d)

size and frequency of shipment

37.

The company's current and future demands are also taken into consideration, and should be properly listed.

a)

current and future demand

b)

location and distance

c)

service requirement

d)

size and frequency of shipment

38.

The distance between the various supply chain locations and the locations themselves are essential variables to consider.

a)

current and future demand

b)

location and distance

c)

service requirement

d)

size and frequency of shipment

39.

It refers to the manufacturer sending the goods to the customer’s home rather than using a parcel carrier.

a)

carrier delivery

b)

drop shipping

c)

Last mile delivery

d)

none of the above

40.

What is the subject code of Supply Chain Management in Hospitality Industry?

a)

HPC1

b)

HPC2

c)

HPC3

d)

HPC4

41.

It is very essential to maintain a strong relationship with the supplier hence supplier management has to be strengthened.

a)

true

b)

false

42.

The front office department is the one who put orders for the supply of the hotel.

a)

true

b)

false

43.

Because of lack of planning, emergency purchase are matter of routine and not due to exception.

a)

true

b)

false

44.

The vendor-supplier relationship in the industry is

also far from being comparative to other industries.

a)

true

b)

false

45.

Hotel have a tendency to purchase too many stock

a)

true

b)

false

46.

There are four distinct cost of elements

a)

true

b)

false

47.

Customer interface is the move process manages the

logistical flow of goods across the supply chain.

a)

true

b)

false

48.

Principle 1 is customize the logistics network to the service requirements and profitability of customer segments.

a)

true

b)

false

49.

Distribution takes place between each pair of stages within the supply chain.

a)

true

b)

false

50.

Distribution should be measured in two dimensions

a)

true

b)

false