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Grade 8A- Business Studies Mid Term

Total questions: 20

Worksheet time: 3600secs

Name
Class
Date
1.

Businesses have cash flow problems when their ______ are greater than their ________.

a)

inflows, outflows

b)

outflows, inflows

c)

profits, losses

2.

Which of the following is not a reason contributing to ineffective cost control for a business?

a)

paying too much for some of the resources

b)

using the advantage of economies of scale

c)

being wasteful

3.

(a)   is starting a business with insufficient capital.

4.

Overtrading might occur if a business tries to do which of the following?

a)

Outsource production

b)

quick expansion

c)

sell in overseas market

5.

What is known as a period or process in which business activity, production, etc. is reduced and conditions become worse?

a)

inventory

b)

lease

c)

downturn

6.

What is when workers on the same level in the organisation exchange information?

a)

Horizontal communication

b)

Upward communication

c)

Downward communication

7.

If a Marketing Manager wants to explain the conditions of a market in a formal manner by keeping the information short, complex and detailed, what method of communication shall be most suitable for him or her?

a)

forms

b)

memorandums

c)

reports

8.

If the Head of the Department wants to warn the employees in the department about lateness to work, what should be the most suitable method for him or her?

a)

forms

b)

memorandums

c)

reports

9.

Which of the following is an example of upward communication?

a)

A supervisor asking an operative if they can work overtime

b)

A purchasing officer teaching a new recruit how to complete a requisition form

c)

The board of directors addressing the shareholders.

10.

________ are obstacles that prevent effective communication between the sender and the receiver.

a)

communication barriers

b)

redeployment

c)

informal communication

11.

What shouldn’t be used when communicating with people outside the group?

a)

Email

b)

Letters

c)

Jargon

12.

If an employer wants to make a candidate a job offer, he should use noticeboards to pass on this information.

a)

True

b)

False

13.

Which of the following is one of the ways to remove barriers to communication?

a)

use jargon with everyone inside and outside the business

b)

create flatter organizations

c)

create partitions between workstations

14.

Which of the following is the most appropriate method of communication for requesting urgent delivery of components?

a)

Business report

b)

Telephone call

c)

Email

15.

_________ is communication between people inside the business.

a)

Internal communication

b)

External communication

c)

formal communication

16.

A business might lose its competitive edge in the market because the leader makes a mistake.

a)

True

b)

False

17.

Write two examples of poor communication skills.

4 lines
18.

Write two methods of electronic communication.

4 lines
19.

Write two reasons why businesses run out of cash?

4 lines
20.

Write any two barriers to communication.

4 lines