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WorksheetsHuman Resource in 21st Century
Total questions: 78
Worksheet time: 56mins
The term ‘human resource management’ describes the:
concept of competing through technical resources in organisations
economic value of employees’ knowledge, skills and capabilities
policies and practices involved in managing managers of an organisation
effective utilisation of an organisation’s people and their talent
A HR Manager provides strategic advice and counsel. This includes:
recruiting, selecting, testing and conducting training programmes for employees and their managers.
proposing and drafting new policies to cover recurring problems or to prevent anticipated problems.
providing information on unemployment trends and productivity metrics for organisational decision making.
serving as employees’ advocate by listening to employees’ concerns and representing their needs to management.
He pays his workers a salary of 110AED per day. He has decided to give them a 5.25% increase. What is their new daily salary?
What is the key goal of proper Human Resources Planning?
to avoid firms from incurring high cost because of negligent hiring
to avoid firms from getting sued by employees due to unfair labor practice
to get the right number of people with the right skills in the right jobs at the right time and cost
to ensure qualified candidates go through every process of selection before they are actually hired
Human Resource Planning (HRP) starts with _______________.
forecast of labor demand
forecast of labor surplus
goal setting and strategic planning
interview process and background checking
A company of 50 employees realizes they have a surplus of 10 sales person. What should they do?
Hire temporary workers
Recruit new external hires
Downsize people in those positions
Wait for attrition and implement a hiring freeze for those positions
What is the type of employment test that is used to assess how well a person can learn and acquire skills?
Aptitude test.
Personality test.
Achievement test.
Cognitive ability test.
What is the first step in selection?
Testing employee.
Reviewing job application.
Conducting initial interview.
Administering physical examination.
This type of interview involves a series of interview where candidates move from room to room.
Panel interview.
Serial interview.
Sequential interview.
One-to-one interview.
Below are THREE (3) major steps to forecasting EXCEPT ________
determining labor demand
determining labor supply
determining labor surplus and shortage
determining forecast
Below are the strategic planning for reducing labor surplus EXCEPT ___________.
transfers
downsizing
demotions
new external hires
Below are the example of internal source advertisement EXCEPT ___________
company bulletin boards
through email
company email
newspapers
What is structured interview?
the interviewer asks open ended questions about candidate
question related to the job requirement and cover relevant knowledge, skills, experience
the interviewer describes a situation to candidates and asks their views
the interviewer ask about candidates previous experience and tell them to handle the problems
The meaning of the acronym HRM is ________
Human Resourceful Management
Human Relation Management
Humanistic Resource Management
Human Resource Management
The following is concerned with developing a pool of candidates in line with the human resources plan.
Development
Training
Recruitment
All the above
Majority of the disputes in industries are related to the problem of ________
Wages
Salaries
Benefits
All the above
The following person has created the principle of 8 hours work, 8 hours rest and 8 hours sleep.
Elton Mayo
Flippo
Robert Owen
Elliot Jacque’s
________ is the on the training.
Coaching
Workshop
Audio visual
Case studies
Which is not on the job training?
Job rotation
Internship
Coaching
Classroom lectures
In an addition to regular compensation, ________ are monetary incentives that an employee earns as a result of good performance.
Motivational techniques
Financial reward
Non financial reward
All the above
______ is the current minister of Human Resource development of India
Smriti Irani
Rajnath Singh
Nirmala Sitharaman
Ramesh Pokhriyal
HRP is _________
Human Resource Performance
Human Recruitment Planning
Human Resource Planning
Human Resource Protection
______ is the process of choosing the most suitable candidate for the vacant position in the organisation.
Recruitment
Training
Selection
Performance Appraisal
Process that will help me choose the best candidate for a job
Job Description
Job Posting
Recruiting
Interview
The following are ways we can find internal candidates except:
Data bank
Seasonal Forecast
Employee Inventory
Succesion plans
It is the number 1 tool used by HR to find the right candidate for a job
Interview
Employment aplication
Test
CV
What are the types of interviews used by HR. Choose all that apply
Selection Interview
Exit Interview
Performance interview
Welcome Interview
When we ask a question related to the job, but in a predetermined situation, it is a:
Structured question
Conduction question
Situational question
Non structured question
When we ask a quesition related to the job, but we are looking for specific behavior with a past real situation its called:
Conduction question
Situational question
Under pressure question
Structural question
An interview that is applied by several people one after another one is called:
Panel Interview
Sequential Interview
Massive Interview
Structured Interview
An interview in which a panel interviews several candidates at the same time is called:
Sequential Interview
Panel Interview
Massive Interview
Job Interview
When we prepare for an interview we need to do many things except:
Read the candidate´s CV in advance
Have questions ready for the candidate
Read the job posting that the candidate applied for
Make an assesment based on their CV
How will you prepare for an interview in you are the interviewer. Select all that apply
Make questions ahead of time
Show interest and learn about the business
Think before you answer
Give time for Q & A
Prepare the setting for the interview.
How will you prepare for an interview in you are the interviewee. Select all that apply
Read the CV ahead of time
Greet the candidate
Find the needs of the interviewer
Make a good impression
Be proud of your previous jobs
An offer letter must not have:
Name of the candidate
Location of the hiring manager
Salary
Name of the job you apply
Select the 4 principles of the NEO
Employer feels welcome in the organization
Explains the mission, vission and culture of the organization
Teaches the expectations of the organization
Creates a link with the new hire and the organization
Helps you to understand how the organizaiton works
NEO stands for
New employee organization
New employer orientation
New employer organization
New employee orientation
What's the synonym of "to recruit"?
to fire
to hire
to coordinate
What does "improve" mean?
make better
make worse
make easy
What does she enjoy about her work?
She likes working with people.
She likes to see employees improve and develop their skills.
Her job is interesting.
All of the above.
What does she dislike about her job?
recruiting new employees
improving company's working conditions
dealing with difficult people
What does "habitually" mean?
surprisingly
strangely
regularly
What is a "day off"?
when you go to work but you don't work
when you don't go to work for a day
when you work from home
It's her job to ________________ the company's working conditions.
recruit
organize
improve
She doesn't like employees who don't ______________________ deadlines.
meet
find
improve
She doesn't like employees who are ________________.
habitually late
habitually early
habitually stressed
Recruitment is a negative process whereas selection is a positive one
The above statement is correct
It should be the other way round
It could be both
It depends on the profile for which a company hires
Designation, Location and Job related duties are mentioned in the:
Job Description
Job Specification
Job Evaluation
Recruitment Letter
Which aptly describes the core functions of HR in the correct sequence
Hire, Attain, Train
Train, Hire, Retain
Hire, Attain, Retain
Hire, Train, Retain
Which is a more time consuming phenomenon
Recruitment
Selection
Depends on the profile
Depends on the company structure
What according to you is a more economical process (less expensive)?
Recruitment
Selection
Depends on the Job Profile
Could be either Recruitment or Selection
Qualification, Experience, Training and Certification will fall under the umbrella of
Job Description
Job Specification
Job Evaluation
Job Monitoring
_____________ is a process that aims at rejecting unsuitable candidates.
job Training
Job Evaluation
Selection
Recruitment
Which of the Options would best describe External Recruitment.
1.Placement Agencies, 2. Employee Referrals, 3. Job Fairs.
4. Promotions.
2 & 3
1 & 3
1, 2 & 3
All of the Above
Placing the right man for the right job is an example of _____________
Jo Description
Job Specification
Job Analysis
Job Portfolio
If an employee where to steal resources they could be dismissed for...
A operational reasons.
B unethical behaviour.
C incapacity.
D misconduct.
12. The following actions may result in disciplinary procedures:
I. habitual late coming
II. drunkenness during working hours
III. refusing to wear a hair net while working with food
IV. refusing to accept dangerous assignments.
A I, II and III
B II, III and IV
C I, III and IV
D I, II and IV
13. The main function) of performance appraisal is ____________.
A to give feedback to employees on past performance and to communicate future expectation
B to pick up areas of strength and weaknesses and to put strategies in place to use strengths to improve
on weaknesses
C to discuss employment issues such as salary progression, bonuses, merits, perks and promotional
opportunities
D all of the above
14. Which TWO statements are FALSE?
1. Employees must be given encouragement and emotional support to be creative.
2. Top level management is involved in strategic planning and is not involved with innovation and new ideas.
3. Employees should not receive material rewards for making new suggestions, because it is part of their job.
4. Positive feedback is very important to encourage creativity.
Choose the correct combination.
A 1 and 4
B 2 and 3
C 2 and 4
D 1 and 3
15. Select the definition that best describes the Code of Ethics.
A A set of unfair rules and regulations.
B A guide to being trustworthy.
C A guide to help employees and employers to make ethical decisions in the workplace.
D A set of guidelines for corruption in the workplace.
16. Refer to the following extract:
The philosophy of the code consists of the three key elements of leadership, sustainability and good corporate
citizenship. It views good governance as essentially being effective, ethical leadership.
Identify the professional guideline described in the above extract.
A Ethics code
B Professionalism code
C South African Code
D King Code
17. Determine which of the following does not relate to professionalism.
A Specialised knowledge in the field.
B Excellent skills.
C Divulging client information.
D Master in the field.
19. Argue the consequences of tenderpreneurs in South Africa.
A Decreased opportunities in the market for small and medium businesses.
B Increased competition.
C Increased threats to government owned businesses.
D Governments neglect their duty.
20. Which one of the following statements is not true of a creative thinker? Creative thinkers are likely
to……………………………..
A develop new ideas.
B take risks.
C see things in the same way as others.
D plan strategically.
