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Supervision of Personnel

Total questions: 41

Worksheet time: 21mins

Name
Class
Date
1.

It is a managerial function where a personnel manager pertains to the steps taken in determining a course of action.

a)

Planning

b)

Organizing

c)

Motivating

d)

Controlling

2.

Check the four basic managerial function

a)

Planning

b)

Negotiating

c)

Organizing

d)

Motivating

e)

Controlling

3.

Supervisors must regularly pursue continuing education activities, including both counseling and supervision topics and skills.

a)

True

b)

False

c)

Both of the Above

d)

None of the Above

4.
A result of using teamwork in an organization is: 
a)
increased production and output
b)
less competition
5.
A leader’s willingness to take credit and blame for his/her actions is called: 
a)
accountability
b)
decisiveness.
6.
Why is consensus important
a)
Group members can support a decision and move forward
b)
Group communication is weakened.
7.

What are the three levels of management:

a)

Administrative

b)

Executory

c)

Supervisory / Operative / First-line managers.

d)

office

e)

subordinative

8.

Which level of managements consists of supervisors, foreman, section officers, superintendent etc

a)

Administrative

b)

Executory

c)

Supervisory

9.

Which management style is described here: The manager makes all the decisions; a "command and control" (militaristic) management style; focus is on business; doesn't want any people to get in the way; quick decisions; one way communication (from the top down).

a)

Autocratic

b)

Paternalistic

c)

Democratic

d)

Passive or “laissez-faire

e)

Innovating

10.
What term refers to people that are responsible for running a business?
a)
Stockholders
b)
Officers
c)
Management
11.
How many functions of management do most managers carry out?
a)
Two
b)
Three
c)
Four
d)
One
12.
Which function of management involves reviewing the performance of employees?
a)
Organizing
b)
Planning
c)
Leading
d)
Controlling
13.
Who makes the decisions that middle managers carry out?
a)
Operational Managers
b)
Top-Level Managers
14.

In the Pillars of Leadership, this refers to the ability of the leader to do something successfully or efficiently

a)

Character

b)

Competence

c)

Purpose

15.

A detailed proposal for doing or achieving something

a)

Leading

b)

Planning

c)

Organizing

d)

Controlling

16.

A picture of how one job or department fits in with others

a)

Department Heads

b)

Table of contents

c)

Organizing

d)

Organization Structure

17.

Refers to any situation in which there are incompatible Goals, Cognition, or Emotions within or between individuals or groups that lead to opposition or antagonistic interaction.

a)

Conflict

b)

Incompatible

c)

LQ

18.

Which of the following is not part of employee supervision?

a)

Communication

b)

Mentoring

c)

Encouragement

d)

Payroll

19.

What is not a goal of most employees within an organization?

a)

Getting rich

b)

Doing a good job

c)

Getting promoted

d)

Getting fired

20.

Neglecting _______ can breed a workplace culture with poor productivity, low morale and high turnover.

a)

Dividends

b)

Workman's compensation

c)

Employee supervision

d)

Employee opinions

21.

If a supervisor hears that an employee is stealing things at work, the supervisor should

a)

search their home for missing items

b)

ignore the dishonesty

c)

talk with the employee and warn them that they may be fired

d)

tell other employees the worker took things

22.

Which of these is NOT a monetary method of motivation?

a)

Comission

b)

Pay Rise

c)

Recognition

d)

Bonuses

23.

Motivating staff by giving them additional responsibility is known as ...

a)

Delegation

b)

Delayering

c)

Job Enrichment

d)

Job Rotation

24.

According to Abraham Maslow, human needs can be divided into how many types?

a)

Three types

b)

Four types

c)

Five types

d)

Six types

25.
Which of the following is a definition of self-actualisation need?
a)
National minimum wage 
b)
Sense of belonging
c)
Achieving one's innermost desire
d)
Feeling secured
26.

Supervision means

a)

Fulfillment of legal formalities

b)

Starting a business

c)

Planning for the future

d)

Overseeing what is being done by subordinates

27.

Which role is being practiced when managers are determining the best way to allocate resources to meet the needs of an organization.

a)

Relationship Buidler

b)

Communicator

c)

Decision Maker

28.

The most important resource available to managers is:

a)

Money

b)

Facilities

c)

People

d)

Equipment

e)

Materials

29.

If a company spends much of its time correcting errors and redoing work, it is likely that the supervisors are not effective at

a)

Communication

b)

Evaluation

c)

Quality Control

d)

Time Management

30.

The document that identifies the tasks to be done, employees assigned to the tasks, and the time frame that it needs to be completed is called?

a)

Work Schedule

b)

Work Calendar

c)

Work Flowchart

d)

Work Outline

31.

The highest level need in the need hierarchy theory of motivation is

a)

Esteem need

b)

Social need

c)

Self actualization need

d)

Safety need

32.

Grapevine is

a)

Formal communication

b)

Barriers to communication

c)

Lateral communication

d)

Informal communication

33.

The motivation theory which classified needs in hierarchical order is developed by

a)

Peter f drucker

b)

Abraham maslow

c)

Scott

d)

Fred luthans

34.

Basic psychological needs are concerned with

a)

Thirst

b)

Hunger

c)

Shelter

d)

All of these

35.

It is the activity of influencing people to strive willingly for group objectives. Identify it.

a)

a. Motivation

b)

b.Leadership

c)

c. Communication

d)

d.Supervision

36.

Name the style of leadership in which a leader gives orders and insists that they are obeyed.

a)

a. Democratic leadership

b)

b. laissez-faire leadership

c)

c. Autocratic leadership

d)

d. Participative leader

37.
Keeping a check on the working of employees is
a)
Supervision
b)
Motivation
c)
Directing
d)
none of the above
38.

__________MEANS TO JUDGE OTHER PEOPLE NEGATIVELY OR SEE THEM AS INFERIOR

a)

DIVERSITY

b)

PREJUDICE

c)

UNITY

d)

STEREOTYPE

39.

By (a)   employees to properly perform the tasks they are assigned, management can maximize the firm’s value.

40.

Negative reinforcement motivates employees by encouraging them to behave in a manner that avoids unfavorable consequences.

a)

True

b)

False

41.

An employee involvement program that periodically moves individuals from one job assignment to another is:

a)

job enlargement

b)

job enrichment

c)

job rotation

d)

job sharing

e)

flextime