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Production and Operations Management

Total questions: 40

Worksheet time: 30mins

Name
Class
Date
1.

Total quality management focuses on

a)

a. Employee

b)

b. Customer

c)

c. Both a and b

d)

d. None

2.

Which is an independent variable of demand?

a)

a. Price

b)

b. Income

c)

c. Nationality

d)

d. Taste and preference

3.

Which provides the base for operational planning?

a)

a. Production planning

b)

b. Resource planning

c)

c. Strategic planning

d)

d. All of above

4.

Which activity in any organization decides all other activities in the production process?

a)

a. Organizing

b)

b. Directing

c)

d. Staffing

d)

c. Planning

5.

Chain of the customer is applicable to -------------

a)

a. Internal customers

b)

b. External customers

c)

c. None of above

d)

d. Both a and b

6.

Which of the following activities is not a direct responsibility of operations management?

a)

a. Developing an operations strategy for the operation

b)

b. Planning and controlling the operations

c)

c. Determining the exact mix of product and services that customers will want

d)

d. Designing the operations products, services and process

7.

Which is irrelevant information for forecasting production data?

a)

a. Past data

b)

b. Experience

c)

c. Trend

d)

d. Income

8.

If the actual demand for a period is 100 units but the forecast demand was 90 units. The forecast error is

a)

10

b)

5

9.

Which of the following is not forecasting techniques?

a)

a. Judgmental

b)

b. Time series

c)

c. Time horizon

d)

d. Associative

10.

In which of the following forecasting, subjective inputs obtained from various sources are analyzed?

a)

a. Judgmental forecast

b)

b. Time series forecast

c)

c. Associative model

d)

d. All of above

11.

Short term regular variation related to the calendar or time of day is known as,

a)

a. Trend

b)

b. Seasonality

c)

c. Cycles

d)

d. Random variation

12.

Which of the following is not an inventory?

a)

a. Raw material

b)

b. Finished goods

c)

c. Consumable tools

d)

d. Machines

13.

The cost of insurance and taxes are included in

a)

a. Cost of ordering

b)

b. Carrying cost

c)

c. Set up cost

d)

d. None of above

14.

Buffer stock is the level of stock

a)

a. Minimum stock below which actual stock should not fall

b)

b. Maximum stock above which actual stock should not go

c)

c. Stock according to requirement

d)

d. Stock which is there in inventory

15.

What are the characteristics to determine inventory levels

a)

a. Lead time

b)

b. Order quantity

c)

c. Reorder point

d)

d. All of above

16.

What should an organization do to maximize the profit

a)

a. Provide high production costs

b)

b. Provide the highest distribution costs

c)

c. Provide the lowest inventory investment

d)

d. Provide little customer service

17.

What does order quantity refer to

a)

a. Maximum quantity

b)

b. Minimum quantity

c)

c. Actual quantity

d)

d. None

18.

Using the principles of ABC inventory analysis to organize a store’s inventory, which of the following types of items would be placed in category B?

a)

a. The items which bring in the highest overall revenue

b)

b. Items which are seasonally strong sellers, but not consistently in high demand

c)

c. Items purchased from suppliers whose names start with the letter B

d)

d. Low-priced items that generate low volumes of sales.

19.

When a company organizes its inventory based on its relative importance, it is using which type of system?

a)

a. Inventory importance system

b)

b. Activity based costing analysis

c)

c. Inventory importance analysis

d)

d. Active based counting system

20.

Just in time aimed at

a)

a. Zero inventory

b)

b. Reduced manpower

c)

c. Over production

d)

d. All of above

21.

Just in time is

a)

a. Single unit production

b)

b. Big lot size production

c)

c. Both a and b

d)

d. None

22.

From the following which is not a type of inventory

a)

a. Raw material

b)

b. Work in process

c)

c. Finished goods

d)

d. Equipment in plan operation

23.

The concept of EOQ is related to

a)

a. Time

b)

b. Quantity

c)

c. Quality

d)

d. Efficiency

24.

Which from the following is not a demand forecasting method?

a)

a. Historical analogy

b)

b. Delphi method

c)

c. Time series

d)

d. Probability

25.

Which from the following is not a quantitative approach of demand forecasting?

a)

a. Simple moving average

b)

b. Weighted moving average

c)

c. Grass-root forecast

d)

d. Exponential smoothing

26.

Forecasting is often used for

a)

a. Inventory

b)

b. Resource

c)

c. Sales

d)

d. Purchase

27.

What is not input from the following?

a)

a. Honesty

b)

b. Manpower

c)

c. Raw material

d)

d. Machinery

28.

Which is the fastest growing economy in the service sector?

a)

a. China

b)

b. America

c)

c. Australia

d)

d. India

29.

If the Annual demand is 40 units, order costs are 20 Rs per order, and carrying costs are 20 Rs per unit, what is the usage in units?

a)

a. 10 units

b)

b. 16 units

c)

c. 40 units

d)

d. 80 units

30.

The reward paid to labor as a factor of production?

a)

a. Rent

b)

b. Wages

c)

c. Profit

d)

d. Interest

31.

Operation management is more applicable in which sector?

a)

a. Service sector

b)

b. Management sector

c)

c. Manufacturing sector

d)

d. Agriculture sector

32.

Which department is responsible for inventory management?

a)

a. Purchase department

b)

b. Production department

c)

c. Storage department

d)

d. Sales department

33.

Effectiveness of the organization is measured in terms of the ------generated by the product.

a)

a. Quality

b)

b. Quantity

c)

c. Value

d)

d. A and C

34.

What is the ultimate effect of inadequate production capacity?

a)

a. Poor planning

b)

b. Poor implementation

c)

c. Poor quality

d)

d. Poor customer delight

35.

Which refers to the assignment of task or work to a facility?

a)

a. Loading

b)

b. Directing

c)

c. Controlling

d)

d. Co-ordinating

36.

This type of maintenance includes preventive maintenance activities that are carried out when the machine is still operational.

a)

a. Working maintenance

b)

b. Preventive maintenance

c)

c. Productive maintenance

d)

d. Running maintenance

37.

Which of the following is the least likely decision to be made by the operation manager?

a)

a. Selection of location and layout

b)

b. Designing jobs of the workplace

c)

c. How to use quality technique to reduce waste

d)

d. How much capacity is required to balance demand

38.

A linear equation has the form

a)

a. F= a+bt

b)

b. F=a-bt

c)

c. F=2a+bt

d)

d. F=2a-bt

39.

The first step in time series analysis is

a)

a. Draw data on graph

b)

b. Do preliminary regression calculation

c)

c. Calculate moving average

d)

d. Identify correlated variables

40.

The objective of supply chain management is/are

a)

a. Reduce distribution cost

b)

b. Make product available in the market

c)

c. Balancing supply and demand

d)

d. B and C both

e)

e. A, B and C