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Quiz 1 on Strategic Innovation and Design Thinking

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

The quadrant that contains what the user says out loud in an interview or some other usability study. Ideally, it contains verbatim and direct quotes from research.

a)

Says

b)

Think

c)

Feels

2.

A holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems.

a)

Design Thinking

b)

Systems thinking

c)

Strategic Innovation

3.

It is a person’s way of thinking and opinions. It is used to reach the depth of a problem.

a)

Behavior

b)

Motivation

c)

Mindset

4.

A mentality about communicating your vision through the use of experiences, visuals and stories.

a)

Show, then tell

b)

Slow, Don't tell

c)

Show, Don't tell

5.

The year when IDEO was formed and showcased its design process modelled on the work developed at the Stanford Design School.

a)

1990

b)

1991

c)

1992

6.

One of the most powerful phrases in the English language, and for good reason.

a)

What if

b)

What is

c)

What now

7.

The year where Design Thinking was thought at the Stanford School of Design and start making development, teaching and implementation of Design Thinking one of its own central goals since its inception.

a)

2005

b)

2006

c)

2007

8.

The Director of Urban Design Programs at Harvard who published book Design Thinking in 1987, which focuses on the way the architectural designer approaches his task through the lens of the inquiry.

a)

Peter Rowe

b)

Bryan Lawson

c)

Robert H. McKim

9.

It is this embracement of possibility and knowledge that there is a better solution to the problem out there.

a)

Optimism

b)

Pessimism

c)

Skepticism

10.

A technique used to rapidly immerse a group or team into a situation for problem-solving or idea creation, developed by IDEO.

a)

Says

b)

Think

c)

Does

11.

The following are significance of Design Thinking, except for?

a)

Aims to solve a concrete human need

b)

Leads to non-innovative solutions

c)

Makes organizations run faster and more efficiently

12.

It is basically a scaled-down version of the product which incorporates the potential solutions identified in the previous stages.

a)

Prototype

b)

Final Product

c)

Double Diamond

13.

The aims of Design Thinking's approach are to create the following, except?

a)

better team cohesion

b)

higher levels of collaboration and interaction

c)

increased uncreative confidence

14.

An institution also known as the Hasso Plattner Institute of Design that describes design thinking as a five-stage process.

a)

Stanford Design School

b)

IDEO

c)

Design Council of the UK

15.

Individuals that have a depth of knowledge and experience in their own fields but they can also reach out and connect with others horizontally and create meaningful collaborations.

a)

U-shaped Person

b)

P-shaped Person

c)

T-shaped Person

16.

A Design Council’s Framework for design restores the centrality of the body, it involves a process of changing existing situations into preferred situations is something that requires us to employ a holistic combination of the three.

a)

Head, Heart, Hands Framework

b)

Human Centered Design (HCD)

c)

Collective action toolkit

17.

A global firm that teaches innovation and human-centered design, has its own expression of Design Thinking modes: Looking, Understanding and Making.

a)

Stanford D School

b)

LUMA Institute

c)

IDEO

18.

A stage in Human Centered Design which is concerned with exploration, experimentation and learning through making.

a)

Hear

b)

Create

c)

Deliver

19.

A typical activity in Emphasize stage wherein you’ll go where your users go and see what they care about.

a)

Observations

b)

Qualitative Interviews

c)

Immersions

20.

In this stage of 4D's UK Design Council, the concepts are created, prototyped, tested and iterated at this stage to reduce risks.

a)

Deliver

b)

Develop

c)

Define

21.

A design process model that entails emphasis on problem analysis as the basis for creating a solution for an external client.

a)

Double Diamond

b)

Deep Dive

c)

Human Centered Design

22.

This refer to the technical abilities to enable the end goal to be reached. It is where we think through doing and learn through interaction with the world and its materials.

a)

Head

b)

Heart

c)

Hands

23.

Who acquired the Deep-Dive process in 2006?

a)

Browse Vault

b)

Deloitte

c)

Haines Watts

24.

The following are characteristics of a Design Thinker, except?

a)

Ambiguity

b)

Collaborative

c)

Judgemental

25.

A process that involves evaluating options and choosing the most promising one.

a)

Insurgent Thinking

b)

Divergent Thinking

c)

Convergent thinking

26.

The following are questions needed for 4W's process, except?

a)

What is?

b)

What if?

c)

What bows?

27.

A principle of Design Thinking that believes All design is social in nature. The problems must be solved by satisfying the human requirements and recognizing the human element in all technologies.

a)

The Human Rule

b)

The Ambiguity Rule

c)

The Redesign Rule

28.

It is the process of generating lots of potential solutions and possibilities, otherwise known as brainstorming.

a)

Insurgent Thinking

b)

Divergent Thinking

c)

Convergent thinking

29.

It means understanding what your users need, how they think, how they behave; and incorporating that understanding of users’ needs into every aspect of your process.

a)

Company-centric design

b)

User-centric design

c)

Egocentric design

30.

These are extremely complex/multi-dimensional problems that require a collaborative methodology that involves gaining a deep understanding of humans.

a)

Wicked Problems

b)

Easy Problems

c)

Gullible Problems

31.

A mindset in which in order to reach the right solution, you need to receive feedback from customers early and frequently and constantly improving and refining your work until to come up with the right solution.

a)

Iterate, Iterate, Iterate

b)

Embrace Ambiguity

c)

Radical Collaboration

32.

He is a Design Theorist known for coining the term "Wicked Problems".

a)

Horst Rittel

b)

Nigel Cross

c)

Herbert A. Simon

33.

This is a combination of written, audio, and visual forms to convey an idea or solution.

a)

Growth Mindset

b)

Multimodal Communication

c)

Holistic and Integrative

34.

It is the ability to emotionally understand what other people feel, see things from their point of view, and imagine yourself in their place.

a)

Apathy

b)

Empathy

c)

Passivity

35.

Design thinking phases are not necessarily on a single, defined linear path.

a)

True

b)

False

c)

Maybe