It is responsible for the maintenance of a hotel physical plant, including heating, air conditioning, refrigeration, lightning and transportation

(a)  

It is responsible for managing the core products of hotel

(a)  

It is responsible for implementing procedures that aim to protect the safeness of hotel guests, employees and the hotel itself

(a)  

This maintenance is carried out during quiet periods, overnight or when areas are closed

(a)  

It involves maintenance tasks that must be attended to immediately

(a)  

This maintenance activities that are designed to prevent breakdowns and complaints in hotel

(a)  

HVAC stands for?

(a)  

This is the upkeep of all furniture, fittings and equipment to a standard within a property so that all areas look consistently new and pristine

(a)  

Another term for Walk-outs, skippers or runners

(a)  

CIP's stands for

(a)  

SPATT's Stands for?

(a)  

VVIP Stands for?

(a)  

FOC Stands for?

(a)  

Includes the price of the room and the 3 meals, Usually this type is used by resort.

(a)  

Includes the rooms plus breakfast and dinner, Guest are free to make their own luncheon arrangements.

(a)  

Includes the rate for the room only.

(a)  

The highest room rate charged by a hotel, is the rate given to a guest who does not fall into any particular category, such as a walk-in who requests a room for a night.

(a)  

Another term of Normal Rate

(a)  

Applicable to the use of a guest room free of charge by the hotel usually between 10am-4pm (without staying overnight).

(a)  

Special rates given by some hotels to people staying for a week or longer, sometimes applied by charging for 6 nights and giving a 7 “on the house”.

(a)  

Offered in conjunction with an advertising campaign or promotion to encourage guest to stay in the hotel.

(a)  

Rates offered to encourage visits by families with children,–for families who have children under a certain age staying in their parents room.

(a)  

OOO Stands for?

(a)  

OOS Stands for?

(a)  

a charge for a service for facility which is sent to the cashier too late to be added to the guest account for settlement

(a)  

credit card issued by private credit card organizations

(a)  

The booking or reserving of a bedroom (accommodation) by a guest, and involves a particular type of guestroom being reserved for a particular person/s for a certain period of time

(a)  

is a record authorized by the hotel management of the names of persons not welcome in the hotel for various reasons

(a)  

is wide-ranging software suite incorporate of integrated modules for various features of hotel management, has all the features required to run your hotel, motel and guest house business.

(a)  

GDS Stands for?

(a)  

HRMS Stands for?

(a)