WorksheetsFood & Beverage Assessment
Total questions: 20
Worksheet time: 14mins
From an industry perspective, two basic types of foodservice operations are commercial and noncommercial.
True
False
The purpose of customer feedback is to ____.
allow managers to hire their friends as mystery diners
give managers a reason to walk around the restaurant and talk with customers
provide managers with ideas of how to improve customer satisfaction
help managers identify their target market
Consists of food and beverage businesses that compete for customers.
commercial foodservice
noncommercial foodservice
Business of making and serving prepared food and drink.
foodservice
hospitality
food prep
Provision of food and service for a special event.
buffet
catering
carryout
Provides customers with convenience, speed, and basic service at low prices.
quick-service restaurant
fine-dining restaurant
Which food does not belong to the same group with the others?
beef
pork
egg
lamb
Which food does not belong to the same group?
cereal
corn
rice
cheese
Which word does not belong to the group?
guava
lettuce
pineapple
watermelon
bread
seafood
starches
dairy
meat
Name this table napkin fold
(a)
Name this table napkin fold
(a)
Expensive meal that requires reservation
fast food
casual dining
fine dining
fast food
What sentence is impolite/rude when ordering food?
May I have...?
Give me...
Can I have...?
a list of the food that you can eat in a restaurant
The first thing the waiter asks you...
Can I take your main?
Can I take your drink order?
Can I have the check?
The first thing you have when you have your food... something small that tastes good.
appetizer / starter
main course
sides & substitutes
dessert
This food is not an appetizer...
With your main course (big food) you can get extra stuff. This extra food is called...
sides
substitutes
appetizers
