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WorksheetsIntroduction to hospitality
Total questions: 10
Worksheet time: 8mins
Which of these is a definition of hospitality.
Greeting guests and improving their wellbeing through the provision of accommodation, and/or food, and/or drink’
Hospitality is the act and process of spending time away from home in pursuit of recreation, relaxation, and pleasure.
Hospitality an institution where the sick or injured are given medical or surgical care
The hospitality industry is the BLANK employer in the UK.
3rd
8th
10th
12th
Sarah travels all over the world for business. Which of the following is the place she is most likely to stay on her international travels?
Hotel
University housing
Private apartment.
Hostel
Which of these is not a hospitality provider
On license premises – bars, pubs, night clubs
Food outlets-restaurants, fast food outlets, sandwich bars, cafes
Accommodation-Hotel, Hostels, B&B
Retail - Clothes stores, car rental/sales, tool hire.
Which of these are not typical hotel services and products sought after by a business customer.
Conference and event facilities.
Meeting rooms.
Late check out.
Creche facilities and kids club.
Which of these are not typical hotel services and products sought after by a leisure customer.
Swimming facilities.
Spa & gym facilities.
Conference rooms.
Adjoining rooms
Weatherspoon's are widely known as a on-license premises, serving food and drink at cheap prices.
But some of them offer conference meeting rooms and accommodation, what is the target audience for this model?
Business
Leisure.
Business and leisure.
Which of these is not a hospitality provider?
Sporting venues
Restaurant
Post office.
Night club and bars.
The hospitability industry makes up what percentage of total jobs in the U.K?
1%
9%
70%
5%
Which of these scenarios best describes a leisure customer in a hotel
A small business owner who's in town that day to gain new clients.
A travelling salesman who is staying at the hotel whilst on a work trip.
A professional comedian staying in a hotel whilst he preforms in the local theatre that night, before he heads home the next day.
a mother of three, on a spa weekend away from the kids.
