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VKAM 1st Quiz

Total questions: 15

Worksheet time: 15mins

Name
Class
Date
1.

What does VKAM Stand for?

a)

Virial Key Account Manager

b)

Virtual Key Account Manager

c)

Vendor Key Account Manager

d)

Visual Key Account Manager

2.

WHAT ARE THE MAIN SELLER TOOLS?

a)

CHAT NOW (IM)

b)

LORIKEET

c)

PROMOTIONAL TOOLS

d)

STORE BUILDER

e)

SELLER PICKS

3.

This is a tool that allows sellers to create self-funded vouchers to drive sales to their own store.

a)

Lorikeet

b)

Seller Picks

c)

Seller Voucher

4.

______________ decoration tool for product description. You can create your own designs or use one of our professionally made templates to beautify your product description.

a)

Store Builder

b)

Lorikeet

c)

Store Builder

5.

What are the promotional tools that would help convert buyers and differentiate products from competitors?

a)

Seller Voucher

b)

Free Shipping Tool

c)

Flexi-combo

d)

Bundle

6.

Sellers have the capability to set interactive auto-replies both in the PC and in the mobile application.

a)

True

b)

False

7.

Sellers will have the capability to mark message as star for further follow up only in the PC and not in the mobile application.

a)

True

b)

False

8.

Chat Now (IM) is integrated with the Feed because the seller can:

a)

Contact customers who place orders/return orders

b)

Share product recommendation (max 4 products) via CEM

c)

Share voucher card with followers

d)

Share voucher card

9.

How much shoudl the response rate of the seller for them to be able to use the Seller Picks?

a)

>85%

b)

<85%

c)

=85%

10.

Auto reply is important because that also count in the seller's chat response rate.

a)

True

b)

False

11.

Lorikeet has various module that the seller can choose freely for their decoration which are:

a)

Text Module

b)

Image Module

c)

Table Module

d)

Graph Module

12.

Smart Voucher Advisor can advise the seller the following:

a)

Discount Type

b)

Minimum Spend Voucher

c)

Discount of Voucher

d)

Apply to what kind of items

13.

It is mandatory for the seller to set a date and time when the customers can start collecting their voucher.

a)

True

b)

False

14.

Live Stream voucher can be shared to all the channels.

a)

True

b)

False

15.

The algorithm of the Smart Free Shipping Advisor will be based on:

a)

The historical sales data

b)

Other seller's performance in the same category

c)

The historical vouchers data