WorksheetsAssertive Communication
Total questions: 25
Worksheet time: 14mins
Assertive behavior is...
honest at someone else's expense.
honest, but tactful.
critical of others.
let's others choose.
Ajective for assertive people are:
good natured, classy and mature.
intolerant, kind and poised.
passive, classy and kind.
timid, good natured and mature.
Being assertive...
gets needs met in short term.
does not hurt feelings.
does not build up tension.
does not make waves.
An effect of being assertive is...
others don't get mad at you.
feeling superior.
being right.
self-confidence.
An 'I' mesage is a...
solution focused respectful way of expressing your feelings and needs.
way to avoid humiliation.
way to infringe on others rights.
way to use criticism.
Assertive people...
speak softly.
are easily frustrated.
listen without interrupting.
allow other to take advantage.
Clearly stating one's needs and wants and staing up for [ersonal rights is an example of being...
aggressive.
assertive.
passive.
safe.
Assertive language handles conflict...
in anger.
in violence.
by avoidance.
in a nonthreatening way.
My friend wants me to go to the Mall with her, but I'm tired, so I say: "Sorry, but my mom told me to help her clean the house today."
What type of communicator is illustrated above?
Passive
Aggressive
Assertive
Normal
Which response would be most appropriate if you are in the bus and someone is trying to sell you something?
Mmm... ok, give me one.
I'm not interested.
I said NO. Do you know the meaning of No?
Changing your seat.
People communicate through body language as well, which of the following denotes an assertive communicator?
If a person wants to start communicating more assertively a good advice is to...
say sorry all the time.
not share his or her feelings openly and honestly.
be respectful but honest.
just go with the flow.
Look at the picture and choose the best response.
I understand why you are angry, but I would aprreciate it if you would let me explain exactly what happened.
Don't yell at me please. I'm so so sorry.
Shut up! I quit.
Until you clam down, this conversation is over!
Change the following statement to a more assertive response: "I know I'm late again, some idiot run pass the traffic light and caused a massive traffic jam, that's just not my fault."
There was a traffic jam, what, you wanted me to fly over it?
Yeah, yeah, it won't happen again, Ok.
I tried calling the office to inform about the accident, but no one answered.
I feel that a circumstance beyond my control should not be held against me for being late.
Which of the following aspects we need to avoid to have better communication with other people in every context? (more than 1 answer is allowed)
lying not to hurt the other person's feelings
agreeing with the other person to make them happy
interrupting to say what I think
listening carefully to what the other person says
A person who can say no without feelin guilty is...
aggressive.
assertive.
passive.
safe.
A friend asks to borrow your car. This will be an incionvenience for you. You say,
I guess it will be okay. Do you need me to make sure the gas tank is full?
Are you crazy? I need my car. Why don't you buy yourself a car?
I need my car, but maybe I can give you a ride.
It's not good for friends to borrow things.
A friend shows up uninvited at your house. Normally this would not be a problem, but this time you are busy. You say...
You should have called before coming over!
I don't have time for you right now.
I'm really busy, but since you're here come on in.
I'm really busy right now. I call you when I'm free.
Your boo has left a mess in the kitchen. You're too busy to clean. You say,
I think it's inconsiderate to leave a mess for me to clean.
I'm not cleaning up your mess!
You don't care about how busy I am!
nothing. Simply clean up the mess and move on.
Assertive communicators respect the rights of others.
True
False
There are never consequences or ramifications that could affect other individuals when not putting thought into communicating assertively.
True
False
Assertive communications uses both good eye contact and nonverbal communication.
True
False
If there is no strength or confidence behind the assertive message, it will still be taken seriously.
True
False
Assertive communication can be used to approach everyone and every situation the exact same way.
True
False
Being honest about problems and feelings keep them from being repeated.
True
False
