Critical listening is an advanced type of empathic listening.

Long-term recall can hold approximately seven chunks of information.

Information in short-term memory is, on average, limited to about 20 seconds in duration.

The lecture cues which indicate main and subordinate points are called importance cues.

You hear with your brain; you listen with your ear.

When critically thinking about a message, considering the context in which the message is delivered is important in evaluating that message.

A person responds by asking, “Are you suggesting that I am not doing my job on this project?” You could classify the response as an example of defensiveness.

Egocentrism is defensiveness carried to an extreme.

Source credibility is the extent to which a speaker is perceived as competent to make the claims he or she is making.

Critical listening challenges the speaker’s message and evaluates its accuracy, meaningfulness, and utility.

Active listening is marked by involvement; empathetic listening, by judgment; and critical thinking, by understanding.

Critical listening and critical thinking both involve gathering information, ideas, or arguments; establishing a basis for evaluation; and applying those standards to the information and ideas you have gathered.

An effective way to use verbal communication is to be completely silent when engaged in a conversation.

“Here is an example of uncertainty reduction theory…” When used by a teacher during a lecture, this statement is an example of a semantic cue.

Americans tend to spend more time reading and writing than listening.

Active listening can be defined as involved listening with a purpose.

College students tend to spend half of their communication time in face-to-face and mass media listening.

To show you are interested in what a speaker is saying, you should try to sit or stand close to the speaker.

Long-term memory is a relatively temporary storage place for information.

Empathic listening is essentially the same as active listening with the added provision that it includes a special effort to reach an understanding with another person.

Tinnitus is something that would be most likely to affect your

Children with higher levels of language development are more likely to

Based on research reported in chapter 5, to enhance the chance that children will process complex and ambiguous information with less anxiety parents should

Which two concepts seem most closely related?

During a lecture Ms. Anderson stated, “Here is the conclusion you should draw from this example…” What type of lecture cue was Ms. Anderson using?

College students spend approximately what proportion of their time listening to others and the mass media?

Empathic listening differs from active listening in that

“You need to remember this because it will be on the quiz.” What type of lecture cue is this statement?

Which of the following is a limitation of short-term memory?

Which part of the listening process is responsible for interpreting and assigning meaning to stimuli?

Which of the following best exhibits critical thinking?

Jeremy was walking across campus in a hurry. On the way he saw his friend Johnnie, who he hadn’t seen in quite some time. Jeremy stopped and gave Johnnie his cell phone number and told him to call him later. Just a few seconds after Jeremy left, Johnnie already had forgotten the number. This would be because the information only went as far as Johnnie’s

You have to give a speech on Hawaii. Which of the following sources would have the best source credibility?

Which of the following is not an effective means of using verbal communication when listening?

Which of the following is essential to demonstrating active listening?

When you paraphrase the speaker’s message and intent, ask questions, or invite corrections, you are