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Business Management Chapter 23 Test Review

Total questions: 30

Worksheet time: 18mins

Name
Class
Date
1.

Human resources management includes acquiring, developing, & compensating the people who do the company’s work.

a)

True

b)

False

2.

A job specification is the form used to complete a performance appraisal.

a)

True

b)

False

3.

In the 360-degree feedback system, reviewer responses are discussed at a round table.

a)

True

b)

False

4.

Job layoffs may be temporary or permanent.

a)

True

b)

False

5.

Companies use exit interviews to gather feedback about the company’s policies & procedures, management, & operations.

a)

True

b)

False

6.

Problems in a company like higher training costs & dissatisfied workers can be reduced by an effective selection process

a)

True

b)

False

7.

The largest component of OASDI is the payment of retirement benefits.

a)

True

b)

False

8.

Employee turnover is the rate at which employees are fired from a company.

a)

True

b)

False

9.

Human resources is a department that typically has little contact with the other departments in a company.

a)

True

b)

False

10.

Social Security is a government program that provides supplemental health insurance to people over the age of 65.

a)

True

b)

False

11.

As of 2015, the average annual social security payment to an individual retiree was approximately

a)

$26,000

b)

$15,000

c)

$11,150

d)

$8,750

12.

The advancement of an employee within a company to a position with more authority and responsibility is

a)

Transfer

b)

Promotion

c)

Layoff

d)

Training Opportunity

13.

The employee evaluation method called 360-degree feedback may include feedback from

a)

customers

b)

suppliers

c)

employee's peers

d)

all of the responses

14.

The law that requires employers to pay covered employees overtime pay at 1-1/2 times the regular rate of pay is the

a)

Civil Rights Act 1964

b)

Fair Labor Standards Act

c)

Occupational Safety and Health Act

d)

Workers' Compensation Law

15.

Discrimination is hiring based on race, ethnicity, religion, gender, or national origin is prohibited by the

a)

Civil Rights Act

b)

Equal Pay Act

c)

Fair Labor Standards Act

d)

Immigration Reform and Control Act

16.

A federal law that provides pensions to retired workers and disabled workers is

a)

the Occupational Safety and Health Act

b)

the Fair Labor Standards Act

c)

the Americans with Disabilities Act

d)

the Social Security Act

17.

A layoff generally occurs because of

a)

inappropriate work behavior

b)

unsatisfactory job performance

c)

changing business conditions

d)

employee turnover

18.

OSHA is part of the U.S. Department of

a)

Commerce

b)

Interior

c)

Health and Human Services

d)

Labor

19.

Whenever there are new job openings or job vacancies, the company should first turn to

a)

discharged employees

b)

job applicants on file

c)

recent college graduates

d)

current employees

20.

Employee turnover is commonly calculated based either on the number of employees who leave their jobs in a company or on

a)

The difference between the number of terminated employees and new hires

b)

The number of new job openings

c)

The number of employees hired to replace employees who have left

d)

The number of employees who are discharged and laid off

21.

A transfer often offers an employee

a)

more authority

b)

a substantial pay increase

c)

greater prestige and benefits

d)

a better chance for promotion

22.

There are three parts to Medicare coverage

a)

disability and medical insurance and prescription coverage

b)

health and dental insurance and vision care

c)

hospital and medical insurance and prescription coverage

d)

medical and hospital insurance and retirement income

23.

A fund to pay an income to workers who lose their jobs through no fault of their own is

a)

unemployment insurance

b)

workers' compensation

c)

social security

d)

severance

24.

In 1 yr., a company with 3,000 employees had 300 workers quit/leave. What was the company’s employee turnover rate?

a)

1000%

b)

30%

c)

10%

d)

300%

25.

The Equal Pay Act prohibits unequal pay for substantially the same work based on

a)

race

b)

gender

c)

age

d)

disability

26.

To discharge an employee is the same as

a)

a layoff

b)

employee turnover

c)

firing an employee

d)

a transfer

27.

A human resources manager would most likely prefer an employee turnover rate

a)

of less than 10%

b)

around 25%

c)

around 50%

d)

as close to 100% as possible

28.

The list of skills and qualifications needed to perform a particular job is known as

a)

human resources info sheet

b)

job specification

c)

human resources description

d)

job description

29.

Which of the following is not a reason for transferring an employee?

a)

To place the employee in a job that better matches his/her interest or need

b)

To reduce the number of employees in the company bc of changing conditions

c)

To overcome difficulties resulting from poor performance or conflicts

d)

To give the employee a better chance for promotion

30.

Human resources management includes all of the following employee-related activities except:

a)

equipment purchasing

b)

hiring

c)

compensation

d)

employee development