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Worksheets

Business Studies

Total questions: 27

Worksheet time: 14mins

Name
Class
Date
1.
In order to be successful a business needs to?
a)
Identify its customers needs and wants
b)
Have a big shop
c)
Sell products really cheap
d)
Have lots of sales
2.

Business process of creating relationship with and satisfying customers.

a)

Advertisement

b)

Marketing

c)

Market Research

d)

Market Study

3.

Process of gathering, analyzing, and interpreting information about market, product, or service to be offered for sale in the market, about the past, present and potential customers for the product or service.

a)

MARKETING PLAN

b)

MARKET RESEARCH

c)

MARKETING STRATEGY

d)

PRODUCT TESTING

4.

True or False?

Marketing involves encouraging people to buy a product or service.

a)

True

b)

False

5.

A marketing .............. refers to a business's overall plan for reaching prospective consumers.

a)

price

b)

promotion

c)

strategy

d)

place

6.

True or False?

Email is an example of indirect marketing.

a)

True

b)

False

7.

True or False?

Sponsoring sports events is an example of marketing.

a)

True

b)

False

8.

..................... are people who have a big social media following.

a)

Borrowers

b)

Investors

c)

Influencers

d)

Bankers

9.

A ...................... is a special saying made from a few words that helps identify the company or brand.

a)

logo

b)

coupon

c)

banner

d)

slogan

10.

This marketing concept focuses on persuading and convincing customers to buy the Products-

a)

production

b)

product

c)

selling

d)

marketing

11.

______ refers to classifying the product into different groups with same characteristics.

a)

grading

b)

branding

c)

packaging

d)

labeling

12.

Name the element of product mix which acts as a silent salesmen as it induces customers to buy the product.

a)

packaging

b)

branding

c)

labeling

d)

none of the above

13.

Name the part of brand which can’t be spoken but can be recognized.

(a)  

14.

Which among the following is not an element of marketing mix –

a)

Product

b)

Price

c)

Place

d)

Advertising

15.

Magazines and pastries are examples of ____________ products.

a)

a) Convenience

b)

b) Shopping

c)

c) Specialty

d)

d) All the above

16.

Which of the following products consume maximum time and effort to purchase –

a)

Convenience

b)

Shopping

c)

Specialty

d)

All the above

17.

The main function of __________ is to provide information required by law.

a)

Labelling

b)

packaging

c)

Branding

d)

all the above

18.

Type of products which cannot be sold without technical knowledge –

a)

Durable

b)

Industrial

c)

Convenience

d)

none of above

19.

A car manufacturing company entered into the market with air conditioner and now introduced products like refrigerator, washing machine and other electronic items. The company not only offering the product but also handling complaints and after sales services.

Identify the element of marketing mix discussed here.

a)

product mix

b)

price mix

c)

place mix

d)

promotion

20.

Monika purchased a packet of chips from the local grocery shop. The information provided on the bottle was not clear. She fell sick on consuming it. She filed a case in the district forum and got the relief.

i) Identify the important aspect neglected by the marketer in the above case.

(a)  

21.

The level of packing used to present a gift to your friend on his birthday –

a)

Primary

b)

Secondary

c)

Transportation

d)

None

22.

Manufacturer uses wholesalers and retailers to distribute goods to the customers. Which level channel of distribution is the manufacturer using –

a)

Zero

b)

One

c)

Two

d)

Multi

23.

Publicity refers to –

a)

Non paid form of impersonal communication

b)

Paid form of impersonal communication

c)

Non paid form of personal communication

d)

Paid form of personal communication

24.

Sunita calls her friend Suman and requests her to sell one of her paintings to Rama’s mother. In this transaction who is the marketer

a)

Sunita

b)

Suman

c)

Both

d)

None

25.

Needs of _________ are being focused in Marketing.

a)

Customer

b)

producer

c)

Retailer

d)

wholesaler

26.

This word means "a picture, short film, song, etc. that tries to persuade people to buy a product or service"

a)

modification

b)

advertisement

c)

liaison

d)

inventory

27.

Which of these types of advertising is NOT mass media?

a)

television

b)

word of mouth

c)

internet

d)

radio