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WorksheetsService Management Training - Quiz
Total questions: 20
Worksheet time: 40mins
Calculate the number of repair orders need to be opened in a single working day.
Revenue target per technician - 1935
No of Technicians - 12
Month - March 2021 ( Consider no Public Holidays )
Average Revenue Per Repair Order 48 OMR.
20
21
22
23
Calculate the number of Technicians required – Actual Number
Bay productivity 2.1
Total Number of Bays 13
Working days 21
Revenue Per RO. 48 OMR
Revenue Target Per Technician 1835 OMR
12
14
15
16
Identify this illustration name
Negative Camber
Positive Camber
Negative Caster
Positive Caster
300/50/R18/92/H - What is the height of the tyre ?
50mm
150mm
150cm
50 inch
What will happen if your catalytic converter is going bad?
Your vehicle will shake upon driving.
Your engine will turn off or stall upon a complete stop.
Your vehicle will backfire upon driving.
Your engine will have a loud ticking sound upon driving.
What will happen if you place the spark plug wires out of original order?
Your vehicle will backfire upon driving.
Your vehicle will backfire upon a complete stop.
Your engine will misfire upon starting.
Your engine will backfire upon starting.
Blind Spot Warning is an example of Active Safety
True
false
What is the correct pattern for torquing a wheel?
A clockwise Circle
A Counterclockwise circle
Random
A Crisscross pattern
What’s it mean to “turn” a rotor?
Rotating it on the hub
Putting it on a brake lathe and removing its imperfections
To spin the rotor
To pull an emergency brake turn after doing a brake job
skills refer to the manager's ability to prioritize work, to work efficiently, and to delegate appropriately.
Technical
Interpersonal
Conceptual
Decision-making
Time management
skills depend on the manager's ability to think in the abstract
Technical
Interpersonal
Conceptual
Time Management
Motivating members of the organization to work in the best interests of the organization is defined as:
Organizing
Planning
Controlling
Monitoring
Leading
Monitoring and correcting ongoing activities that facilitate goal attainment is defined as:
Organizing
Planning and decision making
Controlling
Leading
Calculate the Resistance.
8Ω
1.5Ω
0.66Ω
96Ω
UIO
7,300 units
Service Retention Target
2.8
Average Work Hours per RO
2.5 hours
Annual Working Days
270 days
Available Hours per Day
8 hours
Labor Utilization (Productivity)
80%
Calculate the number of technician
21
26
28
30
Identify this symbol
Cruise Control
Intelligent Cruise Control
Speed Limiter
Coolant Temperature
Identify this picture
Oil filter remover
Piston ring Compressor
Valve remover
Air filter remover
What is the voltage of fully charged battery ?
12V
12.1V
12.6V
14V
Ahmed , the NISSAN car sales man to his customer " Sir Use the camera of your smartphone and our smart technology will sense your center console, steering controls, doors, seats and provide more details" is Ahmed correct in his explanation? or he is providing wrong information about NISSAN cars ?
Yes , Ahmed is right in his explanation
No , Ahmed is wrong in his explation
Effective Maintenance reminder is an example of proactive business approach.
True
False
