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WorksheetsISM CLG - Day 2
Total questions: 10
Worksheet time: 6mins
This service allows an ATT Customer to easily monitor, manage and customize their WI-FI Network.
Access Home Tool
Home Network
Internet Management Tool
Smart Home Manager
As an ISM CLG representative, which one of these will you not be responsible for handling?
Digital Home Phone
TELCO / DSL Landline
VOIP
Direct TV Billing issues
This Service provides up to 500 hours of Cloud DVR
HBO MAX
Direct TV
Uverse TV
ATT TV
With ATT Internet, what is the highest FIBER speed available at this time?
Internet 500
Internet 1000
Internet 2000
Internet 1500
Who was the only person who wanted to be the RIMS on the car yesterday?
Georick
Chris
Orlando
KYLE
NFL Sunday Ticket is only available on this platform
ATT Uverse TV
DTV
HBO MAX
ATT TV
Billy is a new customer and he wants to get Uverse TV, what should you tell him?
Uverse service can only be added if he is in the red zone
Add Uverse TV to his service
Tell them to hold while you get your manager
Uverse TV is no longer available
What car part did Mary want to be?
Windshield
Engine
Starter
Trunk
HBO MAX is provided at NO additional cost for all new and existing customers on the following plans EXCEPT which plan?
ATT Unlimited Elite plan
Uverse 300
DTV Premier
Internet 1000
Direct TV offers how many on demand titles?
45,000 + On-Demand titles
55,000 + On-Demand titles
85,000 + On-Demand titles
65,000 + On-Demand titles
