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Channels of Communication

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

Letters, memos, reports and notices are examples of which communication channel?

a)

Written

b)

Visual

c)

Electronic

d)

Oral

2.

The sales manager is trying to present information on the performance of the business and predictions based on trends. Which communication channel might be best suited?

a)

Written

b)

Visual

c)

Oral

d)

Electronic

3.

With _______________ communication, written, oral and visual messages can be sent, and it is usually a quick way to transmit information.

a)

Oral

b)

Non-verbal

c)

Visual

d)

Electronic

4.

Intonation, gestures, body movement are all examples of which communication channel?

a)

Electronic

b)

Oral

c)

Non verbal

d)

Visual

5.

A contract is best communicated using which channel of communication?

a)

Electronic

b)

Written

c)

Oral

d)

Visual

6.

A manager might be able to assess workers' attitudes, behaviour and feelings in an organisation through

a)

Non verbal communication

b)

Visual communication

c)

Written communication

d)

Oral communication

7.

This channel of communication allows for immediate exchange of information and feedback, while offering direct contact between parties:

a)

Non verbal

b)

Visual

c)

Oral

d)

Electronic

8.

Select the communication channel displayed

a)

Visual

b)

Oral

c)

Electronic

d)

Non verbal

9.

Select the communication channel displayed

a)

Visual

b)

Non verbal

c)

Written

d)

Electronic

10.

Select the communication channel displayed

a)

Written

b)

Non verbal

c)

Visual

d)

Oral